Choosing the right mental health support can be challenging, but understanding the costs and benefits of various options can make the decision easier.
For those in Canada considering online therapy, BetterHelp offers a range of flexible services.
The cost of BetterHelp in Canada typically ranges from approximately CAD 89 to CAD 138 per week (USD 65-100)*, depending on the billing cycle and selected plan.
BetterHelp provides convenient access to licensed therapists through video calls, phone sessions, or live messaging.
This mode of therapy is ideal for those who might have trouble accessing traditional in-person sessions due to location or scheduling conflicts.
It also allows clients to message their therapist anytime, providing continuous support between sessions.
In addition to cost and flexibility, some might wonder how BetterHelp compares to traditional therapy models.

BetterHelp.com prioritizes providing a broad spectrum of mental health services tailored to individual needs.
Getting started is easy, fill out this questionnaire and let them know you’re in Canada.
For an in-depth look at costs, services, and client experiences, explore the comprehensive reviews and analysis.
*Estimated cost in Canadian dollars based on an exchange rate of 1 USD to 1.38 CAD. Rates may fluctuate.
Highlights
- BetterHelp in Canada costs CAD 89 to CAD 138 per week.
- Services include video calls, phone, and live messaging with licensed therapists.
- Provides accessible and flexible mental health support compared to traditional therapy.
Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

4.5 (7,802+) FROM TRUSTPILOT
Try BetterHelp
Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 24 hours.
✓ Over 35K credentialed professionals
✓ Financial aid available
✓ Subscriptions as low as 65 USD/week, billed every four weeks
✓ Cancel plan or change therapist anytime
✓ 20% off your first month through Therapy Helpers
Understanding BetterHelp’s Services
BetterHelp offers online counseling with a variety of therapy options.
The service is designed for ease of access and flexibility, ideal for those needing consistent support from professional counselors.
Online Counseling Experience
BetterHelp.com provides a platform where individuals can engage with their therapists through video calls, voice calls, live chats, and messaging.
Users have the flexibility to choose the mode of communication they are most comfortable with.
Weekly live sessions typically last between 30 to 45 minutes. This allows the client to discuss ongoing issues and receive guidance.
Additionally, clients can message their therapists anytime, providing a continuous support system that extends beyond the weekly sessions, with responses often within 24 hours.
Fees:
- Weekly: about $88 to $138 CAD (USD 65-100)
- Billed Every Four Weeks
Counselor Matching Process
The counselor matching process is user-friendly and tailored to meet individual needs.
Upon signup, users fill out a questionnaire regarding their preferences, issues, and goals.
BetterHelp then uses this information to match them with a suitable counselor.
If the client feels incompatible with their counselor, BetterHelp offers an easy method to switch.
The platform is committed to ensuring that clients find the ideal match to facilitate effective therapy.
Steps:
- Fill out a detailed questionnaire.
- Get matched with a therapist.
- Start your first session.
Different Types of Therapy Provided
BetterHelp hosts a wide range of licensed therapists who specialize in various types of psychotherapy and counseling.
This includes cognitive-behavioral therapy (CBT), psychodynamic therapy, and humanistic therapy.
Therapists are equipped to handle issues such as anxiety, depression, relationship problems, and more.
The variety ensures that users can find the right approach for their specific mental health needs.
Specialties:
- Anxiety and Depression
- Relationship Issues
- Trauma and PTSD
- Self-Esteem Concerns
For more details about BetterHelp’s services in Canada, check their official BetterHelp Canada Review: Cost Explained.
Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

4.5 (7,802+) FROM TRUSTPILOT
Try BetterHelp
Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 24 hours.
✓ Over 35K credentialed professionals
✓ Financial aid available
✓ Subscriptions as low as 65 USD/week, billed every four weeks
✓ Cancel plan or change therapist anytime
✓ 20% off your first month through Therapy Helpers
Getting Started with BetterHelp

Getting started with BetterHelp involves signing up on their platform and completing a questionnaire to match with a licensed professional counselor.
The process is straightforward and designed to ensure tailored care.
Sign-Up Process
The first step to using BetterHelp in Canada is to visit their website.
Users need to create an account by entering their email and choosing a password.
After that, they are guided to a page to select their preferences for therapy, such as video calls, phone calls, or live messaging.
The platform’s interface is user-friendly, making it easy for individuals to navigate.
After providing basic details, users can choose a subscription plan.
The subscription cost in Canada ranges from $89 to $138 CAD (USD 65-100) per week, and it is billed every four weeks.
The plan includes one live session per week, the ability to message the therapist anytime, and optional group sessions.
Completing the Questionnaire
After the sign-up process, users complete a detailed questionnaire.
This questionnaire helps BetterHelp match them with a therapist who suits their needs best.
It includes questions about the individual’s mental health concerns, therapy preferences, and any specific characteristics they would like in their licensed professional counselor.
The questions cover various aspects, including the severity of issues like anxiety, stress, or depression.
Users are also asked about their counseling goals, such as developing coping strategies or improving relationships.
It is important to answer honestly to get the most accurate match. Once completed, BetterHelp uses this information to pair the user with a suitable therapist, usually within 48 hours.
Comparing Costs and Financial Options

BetterHelp offers several different pricing and payment options, making it accessible for many people.
They provide various subscription plans and do not accept insurance coverage directly, but do provide financial aid.
Subscription Plans and Pricing
BetterHelp’s subscription plans in Canada range from $88 to $138 CAD (USD 65-100) weekly, billed every four weeks, which totals $358 to $550 CAD (USD 260-400) monthly.
Each plan includes one live session per week, which can be a video chat, live messaging, or phone call.
BetterHelp Canada | Traditional Therapy |
---|---|
CAD 89 to 138 per week | CAD 219-330 for 45-60 minute session |
(One live session per week and ongoing messaging) | (No support in between) |
CAD 358 to 550 per month | CAD 941 to 1419 per month |
Get 20% off on BetterHelp.com |
Some prefer the flexibility of BetterHelp’s message feature, as it allows them to contact their therapist anytime between sessions.
This messaging service is a key part of the value offered. Importantly, BetterHelp allows users to end their subscription at any time, providing a flexible approach to online therapy.
Insurance and Financial Aid

Although BetterHelp does not accept Medicare or general health insurance, it offers other financial options.
Clients can often use Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs) to pay for services, which can ease the financial burden.
Additionally, BetterHelp sometimes provides financial aid for those who qualify.
This aid can significantly reduce the cost of therapy, making it more accessible.
While the specifics vary, it’s worth exploring financial aid options if costs are a concern.
For those without insurance coverage for mental health services, these financial options are a valuable resource.
BetterHelp Vs. Traditional Therapy Models
When comparing BetterHelp to traditional therapy, it’s important to consider the accessibility and convenience of online therapy versus the personal touch and structured environment of in-person therapy.
Pros and Cons of Online Therapy
Pros:
- Accessibility: Online therapy platforms like BetterHelp allow for therapy sessions from any location. This is particularly useful for those in remote or rural areas.
- Flexibility: Users can schedule sessions at more convenient times, often including evenings and weekends.
- Cost: The weekly cost ranges from CAD $89 to $138, which can be cheaper than standard in-person therapy sessions.
- Discreet: Some people find it easier to open up in a virtual setting.
Cons:
- Lack of Non-Verbal Cues: Online platforms might miss non-verbal communication, which can be crucial in therapy.
- Tech Issues: Video or live chat sessions can suffer from internet connectivity problems, disrupting the flow of therapy.
- Insurance Coverage: Not all insurance plans cover online therapy, impacting affordability.
In-Person Therapy Compared to Virtual Therapy
Traditional Therapy:
- Personal Interaction: In-person therapy allows for more direct and personal interaction. Therapists can better read body language and other non-verbal cues.
- Structured Environment: The routine of physically going to a therapist’s office can provide a sense of structure and commitment.
- Insurance: Many insurance providers cover traditional therapy, making it more affordable for some individuals.
Virtual Therapy:
- Convenience: Virtual therapy eliminates travel time and makes it easier to fit into a busy schedule.
- Consistency: Access to a vast network of therapists means you can quickly find a replacement if needed.
- Comfort: Attending therapy in the comfort of home can make it more appealing for some people.
By recognizing the pros and cons of both models, individuals can make informed decisions that best fit their needs and circumstances.
Support, Security, Languages, and Client Feedback

BetterHelp in Canada offers an extensive range of support channels, robust approach, and gathers consistent feedback from users to maintain high trustworthiness.
Customer Support Channels
BetterHelp provides several ways for customers to get help. Users can reach out through phone, email, and the online therapy platform itself.
These multiple methods ensure that users can get assistance as needed.
Additionally, users have access to their therapists between sessions through a messaging system.
This can be especially beneficial for those needing additional guidance.
These channels are designed to make it easy for clients to get the support they need promptly.
Privacy and Security
BetterHelp takes your privacy and confidentiality seriously. BetterHelp’s databases are encrypted and scrambled.
The BetterHelp platform has a privacy policy publicly posted.
User Reviews and Trustworthiness
BetterHelp has earned positive feedback from many users. On Trustpilot, the platform receives favorable reviews for its effectiveness and ease of use.
The Better Business Bureau rates BetterHelp with an A- rating, reflecting general customer satisfaction and the company’s responsiveness to complaints, compared to competitors who fare less favorably.
Furthermore, the platform boasts high ratings on mobile app stores, indicating broad user approval.
This consistent feedback from various sources helps establish BetterHelp’s reputation as a trustworthy online therapy provider.
Language Options
BetterHelp has the largest certified counselor network in the world, many of which are fluent in multiple languages.
However, it’s important to note that the availability of bilingual therapists varies and cannot be guaranteed at all times.
Frequently Asked Questions

Readers often have questions about the costs and user experiences of BetterHelp in Canada. This section aims to address those queries with precise and factual information.
How much does BetterHelp typically charge per month?
The cost of BetterHelp in Canada ranges from CAD 358 to CAD 550 monthly. This price includes one live session per week and the ability to message your therapist anytime.
What has been the general user experience with BetterHelp as reported in reviews?
Users generally report positive experiences with BetterHelp.
Many appreciate the convenience and flexibility of online therapy sessions, which can be conducted via video, phone, or live messaging.
Does BetterHelp accept insurance, and how does that affect the cost?
BetterHelp does not accept insurance directly. Users are required to pay out-of-pocket. Some may be able to get reimbursed by their insurance provider if they submit claims themselves.
Are there any cost-effective alternatives to BetterHelp for mental health services?
There are several cost-effective alternatives to BetterHelp, such as local community health centers that offer sliding scale fees, and other online platforms like Talkspace and 7 Cups.
How do therapists review their experience working with BetterHelp?
Therapists have mixed reviews about working with BetterHelp.
Some appreciate the platform’s reach and ease of use, while others note that the payment structure can be less favorable compared to private practice.
Is BetterHelp considered a suitable option for online therapy in Canada?
BetterHelp is considered a suitable option for online therapy in Canada.
It is particularly suitable for those seeking flexible scheduling and various communication methods.
It is widely accessible and offers a broad network of licensed therapists.
As a student in Toronto, BetterHelp was perfect for my schedule and budget. Matched with a great therapist who gets our healthcare system and cultural stuff. Heads up though – their prices are in USD, so factor in exchange rates.
Hello, i read your blog occasionally thank you
With the rise of technology and accessibility to online resources, is traditional in-person therapy becoming obsolete in favor of convenient and cost-effective online therapy options?
I really appreciate this detailed review of BetterHelp Canada. It’s reassuring to see such a comprehensive breakdown of costs, services, and how it compares to traditional therapy. As someone who’s been considering online therapy for a while, this article gave me a clearer picture of what to expect. I’m now more confident in giving it a try and seeing how it fits into my routine. Thanks for shedding light on this valuable resource!
Thank you for sharing your feedback. Have a great day!
I’ve been reading up on BetterHelp’s services in Canada and am curious about how they tailor their counseling to address specific cultural and regional mental health issues Canadians face.
Great question! BetterHelp matches clients with ideal therapists for their specific needs, tailoring to Canada’s population. Additionally, when you sign up, you can specify any preferences for a therapist. This ensures a more tailored therapy experience that addresses your unique circumstances.
I understand that online therapy may not be suitable for everyone, I believe that BetterHelp in Canada is a valuable resource for those who are ready to take the first step in prioritizing their mind wellness. I’m grateful that this article has helped raise awareness about this option and hope that it encourages more Canadians to seek the support they deserve whether it be in-person or online.
Thank you for your thoughtful comment!
Hmmm I was able to have Betterhelp covered by GroupHEALTH in Canada!
Hi Kim,
That’s fantastic to hear. Thank you for letting us know and leaving a comment. Wishing you the best!!
Overall, I think online therapy could be a great option for a lot of people, especially those who have barriers to accessing traditional therapy. It’s not a perfect substitute for in-person treatment, but it’s a valuable alternative. This article has definitely given me a lot to think about as I consider my own mental health needs and treatment options.”
Online therapy is a powerful tool that expands access to care, but you’re right that some folks might need a combination of both. Thank you again for engaging so thoughtfully with the article! Let me know if you have any other questions.
As someone who lives in a rural area finding a therapist nearby has always been a struggle. Online therapy seems like it could be a great solution for people like me who dont have easy access to inperson mental health services. i like the idea of being able to connect with a therapist from the comfort of my own home without having to worry about transportation or taking time off work.
Thank you for your thoughtful comment and for sharing your perspective on online therapy.
I just finished reading the article about BetterHelp Canada, and I have to say, I’m impressed by how accessible and convenient online therapy has become. As someone who has struggled with finding the right therapist and making time for appointments, BetterHelp seems like a game-changer.
One thing that really stood out to me was the flexibility BetterHelp offers. You can reach out to your therapist anytime without the hassle of commuting or rearranging your entire day. This is definitely helpful for people like me who have busy lives or live in remote areas with limited access to mental health resources.
Of course as with any online service – there are some potential drawbacks to consider like the lack of in-person interaction and the possibility of technical issues. However the article addressed these concerns and highlighted BetterHelp’s efforts to ensure quality of care.
Thank you for your insightful feedback and for sharing your personal perspective. It’s readers like you who make writing about mental health truly rewarding. If you do decide to try BetterHelp Canada, I hope that your experience is positive and that you find the support you need.
Great review! I’m glad to see that BetterHelp Canada is offering affordable and accessible mental health services. As a busy professional, I appreciate the convenience of online therapy and the ability to speak with a therapist from the comfort of my own home. I will definitely be considering BetterHelp Canada for my mental health needs. Thanks for sharing this review!
Thank you for your kind words and for taking the time to share your thoughts on the BetterHelp Canada review. It’s wonderful to hear that you found the information helpful and that the platform’s affordability, accessibility, and convenience resonate with you as a busy professional.
This balanced examination makes BetterHelp seem like a promising option for those seeking mental health support, depending on their budget and needs. The review’s thoroughness and neutrality made it an engaging read, offering a well-rounded perspective on the service.
I truly appreciate your thoughtful feedback on the BetterHelp Canada review. As an author, my goal was to provide a balanced, thorough, and neutral examination of the platform to help readers make informed decisions about their mental health care. It’s gratifying to hear that you found the review engaging and well-rounded.
a solid read that left me weighing if BetterHelp is the right choice for me personally.
You raise an excellent point about BetterHelp’s suitability depending on individual budgets and needs. While online therapy can be more affordable and accessible than traditional in-person therapy, it’s important for readers to carefully consider their unique circumstances and preferences when evaluating mental health services.
Thank you for the comprehensive review of BetterHelp Canada! I’m currently in the process of looking for online therapy options and your review has been incredibly helpful. The cost breakdown and comparison to in-person therapy was particularly informative. I’m glad to see that BetterHelp offers a sliding scale fee option, as this is a major concern of mine. I’ll definitely be considering BetterHelp for my mental health needs.
Thank you again for your insightful comment and for engaging with the review. Your feedback is invaluable in shaping future content and ensuring that it continues to serve readers’ needs effectively.
Can you tell us more about this? I’d like to find out more details.
Hi folks! Excited to find this amazing site! As a individual injury attorney, locating helpful information is like striking gold. I found this to be very useful.
I’m attempting to find things to improve my mind
It’s fantastic that you’re actively seeking ways to improve your mind! Engaging in activities that promote mental well-being and cognitive growth is incredibly valuable for personal development and overall life satisfaction.
While the BetterHelp Canada review focuses specifically on online therapy, there are numerous other ways to support and enhance your mental well-being. Some ideas include practicing mindfulness and meditation, engaging in regular physical exercise, pursuing intellectually stimulating hobbies like reading or puzzle-solving, and cultivating meaningful social connections.
I’m interested to know more about people’s experiences using the service and how it compares to traditional in-person counseling. The accessibility is definitely an advantage, but I do wonder about forming as deep of a connection online. If anyone has personal experience with BetterHelp, I’d love to hear your thoughts in the comments!
Thank you for your interest in learning more about people’s experiences with BetterHelp Canada and how it compares to traditional in-person counseling. You raise an important point about the potential differences in forming deep connections online versus in-person.
As the author, I’d also be very interested to hear from readers who have personal experience with BetterHelp or other online therapy platforms. While the review aimed to provide a comprehensive overview of the service, nothing can replace the valuable insights and perspectives of those who have actually used it.
If any readers feel comfortable sharing their experiences, I encourage you to leave a comment in response to this query. Your feedback could help others who are considering online therapy to make more informed decisions and set realistic expectations.
As a busy working mom in Toronto, I’ve struggled for years to find the time and money for in-person counseling. This article on accessing online therapy gave me hope. I like how you review the top platforms operating in Canada – it’s so confusing to know where to start. After reading your analysis, BetterHelp does sound most flexible for my needs with its subscription pricing rather than paying a fortune per session.
I’m so glad to hear that the article provided you with valuable information and hope in your search for accessible mental health support. As a busy working mom, you face unique challenges in finding the time and resources for therapy, and it’s crucial to have options that fit your lifestyle and budget.
I understand how overwhelming it can be to navigate the various online therapy platforms, especially when you’re already juggling so many responsibilities. That’s why I aimed to provide a clear, comparative analysis of the top services operating in Canada, to help readers like you make informed decisions about your mental health care.
Interesting review! As someone who has experienced mental health issues, I find the cost of BetterHelp to be quite affordable compared to traditional therapy sessions. The convenience of being able to access therapy from the comfort of my own home is also a huge plus. I’m considering giving it a try to see if it can help me manage my stress and anxiety more effectively.
I never realized that practices like breathing exercises, grounding, and following a therapist’s instructions could be so effective and transformative. These gave me peace of mind and helped me deal with impulsive reactions. I’m glad I got to meet my therapist there.
I recently used the online therapy search tool you offered to find a counselor as I live in a remote area of Ontario. The questionnaire was not too bad and your matching system provided a therapist that seemed like they’d be a good fit, so thank you for offering this useful service.
You know, I found your article really helpful. It’s still early days for these online therapy tools, but they seem like they could make it easier and more convenient for people to get therapy. I think we’ll need to see how real patients experience them over time to fully understand how much good these platforms are doing. More research down the road will probably show more clearly whether this whole approach of connecting patients and therapists online is working but I know it’s worked well for several of my friends. But so far, your article gave me a good initial look at the potential pros and cons of these kinds of sites.
Your analysis has left me intrigued about the potential upside while still wondering how well these tools will work out. It’s an interesting development in the therapy field that I’ll be keeping an eye on.
I am a mother of three children. My personality was quiet because of my low self-esteem. I nearly went insane from internal burnout and stress. Before I began online therapy, I had little time for self-care or keeping a healthy mental state. I feel so much better thanks to my therapist’s help. Anything is possible for me. I am robust. Yes, I am strong!
Many thanks.