BetterHelp Canada: 2023 Cost and Full Review

Written By

Helen Kaminski, MSc

Updated:

Fact Checked

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🌟 In this fast-paced digital age, access to mental health support has become more crucial than ever.

Enter BetterHelp, a leading online therapy platform that connects individuals seeking mental health treatment with licensed and trained therapists, psychologists, and counselors.

While BetterHelp’s therapists are primarily based in the United States and the UK, the platform extends its services to individuals worldwide, including Canada. πŸ’™

Today, we will delve into the features, pricing, and benefits of BetterHelp for our Canadian friends needing mental health support.

Embracing digital therapy: BetterHelp in Canada

BetterHelp understands that mental health knows no borders.

πŸ’« BetterHelp.com has the largest certified counselor network in the world, many of which are fluent in multiple languages.

However, it’s important to note that the availability of bilingual therapists and therapists proficient in languages other than English varies.

So, fluency in English and compatibility with available time zones are recommended for maximizing the benefits of BetterHelp’s services. ✨✨

Sponsored, keeps our community free. Therapy Helpers does not accept money for reviews.

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Star Rating 4.5 Of 5

4.5 (6,513+) FROM TRUSTPILOT

BetterHelp

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

βœ“ Over 33K credentialed professionals

βœ“ Financial aid available

βœ“ Subscriptions as low as 65 USD/week, billed every four weeks

βœ“ Cancel plan or change therapist anytime

βœ“ 20% off your first month through Therapy Helpers

Cost comparison for in-person and online therapy in Canada

Traditional face-to-face therapy sessions in Canada with a psychologist range from $264 to $330 (CAD) per 45-60 minute visit. In-person sessions with a counselor are a bit more affordable, averaging $219 (CAD) per session.

πŸ’‘ Fact: Out-of-pocket costs for Canadians are so high that according to this 2020 study, Canadians as a whole spend approximately $950 million each year to seek the services of private practice psychotherapists to address mental health issues.

BetterHelp caters to the diverse financial needs of its clients in Canada, offering cost-effective weekly and monthly subscription plans.

BetterHelp Canada Traditional Therapy
CAD 88 to 122 per week CAD 219-330 for 45-60 minute session
(One live session per week and ongoing messaging) (No support in between)
CAD 356 to 494 per month CAD 941 to 1419 per month
Get 20% off on BetterHelp.com

*Estimated cost in Canadian dollars based on an exchange rate of 1 CAD to 0.73 USD. Rates may fluctuate.

The cost of BetterHelp in Canada ranges from $88 to $122 (CAD) per week (billed every four weeks), and includes:

  • One live session 30 to 45 minutes in length per week (video chat, live messaging, or phone session), and you can message your therapist anytime between sessions for ongoing support.

BetterHelp’s monthly subscription plan is priced between $356 and $494 (CAD), or USD 260-360, and includes:

  • Four live sessions and ongoing support via a chat room or text messaging.
  • There is no limit to how many messages you can send to your therapist.
  • Group webinars led by a therapist.
  • Industry-best customer support.

These costs present a significant advantage compared to traditional in-person therapy, which averages around $271 (CAD) per session. πŸ’°

Scientific research has demonstrated that online therapy can be as effective as face-to-face sessions, making BetterHelp an effective and affordable option in this hyperinflationary environment.

Financial assistance

BetterHelp is a staunch advocate for making mental health care reachable to all. They extend a helping hand in the form of financial aid to various demographics:

  • Including scholars, military veterans, individuals in between jobs, folks dealing with unanticipated hefty expenses, those wrestling with the cost of living, and those with a yearly income that doesn’t exceed $50,000 CAD.

Eligibility for financial aid can be determined by filling out a questionnaire during the sign-up process.

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Does insurance cover BetterHelp in Canada?

In the Great White North (Canada), you won’t find BetterHelp in the list of services covered by private health insurance or Medicare. But you can use HSA or FSA to pay for BetterHelp.

There are even situations where in-person therapy might not be in the coverage scope of private health insurance.

For example, while the provincial healthcare system in Canada may foot the bill for medical treatments related to mental health, psychotherapy is often left out in the cold unless it’s a line item in your private healthcare plan.

What this implies is that you might have to dip into your own pocket to cover therapy costs, or have a private healthcare plan in place.

Insurance coverage usually gives a cold shoulder to licensed counselors, psychotherapists, or social workers running private practices.

Despite this, online therapy platforms like BetterHelp might still win the affordability contest, even in the face of certain health insurance policies.

Benefits of using BetterHelp

Canada’s healthcare system, celebrated for its universal coverage of key medical needs, is a badge of honor for the country.

But while mental health care from psychiatrists and general practitioners is taken care of under the Canadian healthcare umbrella, routine visits to a psychotherapist for non-urgent matters are usually left out in the cold.

πŸ’™ Here’s the good news though: BetterHelp tosses a lifeline with its wallet-friendly pricing model, often leaving the co-pays demanded by insurance firms in the dust.

Also, BetterHelp doesn’t make you play the waiting game. Their swift therapist-pairing mechanism means you get the help you need faster compared to traditional mental health services in Canada. βœ…

Sponsored, keeps our community free. Therapy Helpers does not accept money for reviews.

official betterhelp logo
Star Rating 4.5 Of 5

4.5 (6,513+) FROM TRUSTPILOT

Try BetterHelp

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

βœ“ Over 33K credentialed professionals

βœ“ Financial aid available

βœ“ Subscriptions as low as 65 USD/week, billed every four weeks

βœ“ Cancel plan or change therapist anytime

βœ“ 20% off your first month through Therapy Helpers

BetterHelp features

BetterHelp dishes out an assorted menu of therapeutic methods, allowing folks to interact with their online therapy services in various styles:

  • Texting: You’ve got an online room to natter with your therapist, trading messages. Depending on when they’re free, therapists can shoot back responses, offering nuggets of wisdom and a supportive shoulder.
  • Live Chat / Personal Therapy Room: Want a real-time chinwag? No problem. Scheduled live chat slots let clients and therapists exchange messages on the fly, sparking dynamic back-and-forths.
  • Phone Sessions: If you’re more of a talker, BetterHelp offers therapy sessions via telephone, prioritizing flexibility and ensuring you’re as snug as a bug in a rug.
  • Video Meetings: If you fancy face-to-face (or screen-to-screen), you can choose live video catch-ups. It’s as close as possible to sitting in the same room with your therapist, minus the distance.

What is BetterHelp?

In 2013, a gentleman named Alon Matas established BetterHelp, a platform with a meaningful purpose.

His own struggles in finding suitable counseling services that could accommodate his busy schedule inspired the creation of BetterHelp.

The why? To make this idea a reality, he partnered with Danny Bragonier, the co-founder, and together, they aimed to revolutionize therapy accessibility for everyone.

When you decide to give BetterHelp a shot, they spring into action! In as little as 48 hours of signing up and evaluating your situation, they promptly match you with a qualified therapist.

Addressing mental health concerns

BetterHelp covers many mental health issues, including anxiety, depression, and relationship struggles.

However, it is essential to note that BetterHelp is unsuitable for specific situations, such as court-ordered therapy, medication management, official diagnoses, or urgent crisis interventions.

Furthermore, BetterHelp not only focuses on individual treatment for adult clients but also offers couples and teen counseling services all in one platform.

Currently, BetterHelp does not cater to children or have a sister site specifically designed for this age group.

Therapist qualifications

BetterHelp maintains rigorous standards when it comes to therapist qualifications for online counseling.

All therapists must possess a Master’s or Doctorate in the mental health sciences and be licensed, certified, and experienced professionals approved by their respective state’s professional board. 🌟

  • They must have at least three years and 1,000 hours of clinical experience and successfully pass a BetterHelp exam.
  • The term “therapist” encompasses various professionals, including psychologists (Ph.D.), Licensed Marriage and Family Therapists (LMFT), Licensed Clinical Social Workers (LCSW), and Licensed Professional Counselors (LPC).

Each therapist’s credentials and license information are verified to ensure client confidence and quality service.

BetterHelp cost in Canada

Regarding the fees, BetterHelp offers two plans:

  • Weekly Plan: Cost USD 65-90; ranges from approximately CAD 88 to CAD 122 per week. It includes one live session lasting 30 to 45 minutes, video conferences, live chats, phone calls, and messages.
  • Monthly Plan: Cost USD 260-360; ranges from approximately CAD 356 to CAD 494 monthly. It includes four live sessions lasting 30 to 45 minutes, video conferences, live chats, phone calls, and messages.

Pricing is influenced by therapist availability, plan preferences, demand, and the client’s location.

Sponsored, keeps our community free. Therapy Helpers does not accept money for reviews.

official betterhelp logo
Star Rating 4.5 Of 5

4.5 (6,513+) FROM TRUSTPILOT

BetterHelp

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

βœ“ Over 33K credentialed professionals

βœ“ Financial aid available

βœ“ Subscriptions as low as 65 USD/week, billed every four weeks

βœ“ Cancel plan or change therapist anytime

βœ“ 20% off your first month through Therapy Helpers

Payment options

BetterHelp offers multiple payment methods, including PayPal, Debit, and Credit cards, making it convenient for users to choose their preferred option.

A great benefit of using BetterHelp is that after your first month’s payment, you unlock access to client settings, giving you the flexibility to explore different payment choices.

You can opt for either monthly or weekly payments through the app or website, depending on what suits you best.

You can keep your membership active for as long as needed, and you can cancel it anytime if you decide to discontinue the service.

How do I sign up?

To begin your therapeutic journey, prospective clients must complete a detailed questionnaire and preference sheet.

These assessments provide essential information to match clients with a licensed therapist who best meets their needs.

  • The questionnaire covers mental health history, physical ailments, and current symptoms.
  • At the same time, the preference sheet allows individuals to express specific therapist preferences, such as years of experience, specialization, faith-based orientation, LGBTQI-friendly therapists, or therapists sensitive to minority experiences.

Client satisfaction is paramount to BetterHelp, and clients can switch therapists or adjust communication preferences as needed.

Tips to getting quality online therapy as a Canadian

  • Look for services that properly vet, license, and train their counselors
  • Make sure the platform is compliant with Canadian privacy laws
  • See if counselors are experienced in helping Canadians, specifically
  • Ask about language options if you prefer French
  • Compare overall pricing to find something in your budget
  • See if they facilitate transitions to in-person therapy
  • Look for options to switch counselors easily if needed

Potential drawbacks to consider

Based on my research, here are the main drawbacks to evaluate when using BetterHelp in Canada:

  1. No Health Insurance Coverage: Not covered by private health insurance providers or Medicare in Canada, so users have to pay the full cost of therapy.
  2. No In-Person Interaction: Therapy is conducted online, which may not suit everyone who prefers face-to-face counseling.
  3. Lack of Medicine Prescriptions: BetterHelp does not prescribe medications.
  4. Time Zone Differences: BetterHelp counselors are based in various time zones throughout the US, and there are therapists based in the UK, so keep that in mind when matching to your therapist. It is recommended to contact customer support to check the availability of local therapists or ones in the same time zone as you are.
  5. Ineligibility for Certain Conditions: BetterHelp may not be suitable for individuals requiring specific medical treatment or severe psychiatric care, which is unavailable on the platform.
  6. Limited Rebates: Unlike traditional therapy, BetterHelp does not offer Medicare rebates or private health insurance coverage.
  7. Not Suitable for Crisis Situations: If someone is experiencing a mental health crisis or immediate danger, BetterHelp does not provide emergency support.
  8. Internet Connectivity: Reliable internet access is required for online therapy, and connectivity issues may disrupt sessions.

Final thoughts: BetterHelp counselors available in Canada

For Canadians seeking flexible and affordable mental health support, BetterHelp presents a convenient alternative to traditional in-person therapy.

With various subscription plans and financial assistance available, BetterHelp aims to make online counseling accessible.

The platform’s messaging, phone calls, and video sessions allow users to engage with licensed therapists when and where it fit their schedule.

While not a replacement for psychiatric care, BetterHelp can supplement mental health services and empower those managing mental health concerns.

-🌟🌈 Thank you for joining me on this journey towards improved mental health! Remember, you’re never alone in this, and BetterHelp is here to support you every step of the way. Together, let’s embark on a path of self-discovery and growth. Be sure to check our updates regularly! πŸ₯³

Frequently Asked Questions

Are BetterHelp services different in Canada?

BetterHelp offers the same mental health services in Canada as in the United States, ensuring consistency and accessibility for Canadian clients.

Can I choose my therapist?

BetterHelp employs a matching process that considers clients’ objectives, preferences, and the specific issues they wish to address in therapy.

  • Clients who feel their current therapist is not a good fit can request a different therapist at no additional cost.

Building a positive therapeutic relationship may take time, and it’s not uncommon to require several sessions before determining compatibility.

How does messaging with a counselor work?

BetterHelp provides each client with an online therapy room for exchanging messages with their therapist.

  • Clients can freely express their thoughts, concerns, and questions, and therapists respond with insights and feedback.

Clients can message their therapist anytime and receive email notifications when a response is received.

How long does treatment typically take?

Treatment duration varies depending on the therapist’s experience, the specific issue being addressed, the client’s commitment to emotional work, their environment, and more.

  • While some clients may find support and relief within as few as ten sessions, others dealing with complex issues like PTSD may require 20 sessions or more.

Do you have to live in Canada to access BetterHelp services?

Nope, The beauty of BetterHelp is that it’s not limited to one specific location. While it is available in Canada, it’s not exclusive to Canadian residents.

  • BetterHelp’s online therapy platform is accessible to people from various countries around the globe.

What computer and internet connection do I need to access BetterHelp therapy in Canada?

To access BetterHelp services in Canada, you only need a computer (windows, MacOS, Brave, Edge, Firefox, Internet Explorer, Chrome), tablet, or smartphone with an internet connection rated at 50MBPS or higher.

  • Make sure you have a webcam and microphone if you want video sessions. Stay in a comfortable place during your therapy.

What are the mental health statistics in Canada?

Mental health in Canada is a pressing concern, with approximately 1 in 5 Canadians experiencing a mental illness yearly. The demand for mental health services is high, but the healthcare system often falls short in meeting this need, resulting in long wait times for individuals seeking help.

These delays can worsen symptoms and hinder recovery. However, online therapy platforms like BetterHelp bridge the gap by providing accessible and timely mental health support. By leveraging technology, online therapy reaches individuals in remote areas and breaks down geographical barriers.

Online therapy plays a crucial role in early intervention and prevention efforts. It offers convenient support, encouraging individuals to seek help at the early signs of mental health challenges.

This proactive approach can prevent conditions from worsening and reduce long-term impact. BetterHelp and similar platforms provide an alternative pathway to support individuals in need, regardless of their location or the limitations of the traditional healthcare system.

  • To address mental health gaps, it’s crucial to prioritize accessible and timely care. Embracing innovative solutions and leveraging digital platforms can create a more inclusive mental health support system.

Together, we can work towards a future where everyone has timely access to the support they deserve. Remember, you’re not alone in your journey. Reach out, seek support, and know that resources are available to help you navigate life’s challenges.

Comparing virtual and traditional therapy

Online therapy and traditional in-person therapy have been extensively studied, revealing both similarities and differences in their outcomes. Scientific research supports the effectiveness of online therapy, which can yield results comparable to traditional therapy.

Online therapy offers advantages such as reduced stigma, greater affordability, and increased convenience. It provides an open space for individuals to seek support without fear of judgment. Moreover, the affordability of online therapy makes it accessible to a broader range of people, ensuring that financial constraints don’t hinder access to professional help.

The convenience of online therapy eliminates logistical challenges, allowing individuals to receive therapy from the comfort of their own homes.

However, it’s important to acknowledge the potential limitations of online therapy. Unlike traditional therapy, online therapy lacks non-verbal cues, which may limit the therapist’s ability to observe body language and facial expressions.

Nevertheless, skilled online therapists can establish meaningful connections and provide effective support through written or verbal communication. Ultimately, the choice between online therapy and traditional in-person therapy depends on personal preferences, circumstances, and therapeutic goals.

The most crucial factor is finding a supportive environment where you feel heard, understood, and empowered to grow.

User satisfaction and outcomes

Client satisfaction and outcomes are key factors in assessing the effectiveness of therapy services like BetterHelp. Feedback from clients consistently indicates high levels of satisfaction with the therapy experience.

Online therapy provides convenience and accessibility, allowing individuals to engage in therapy more regularly and integrate it into their lives. Research studies demonstrate significant improvements in mental health symptoms and overall well-being among clients utilizing BetterHelp and similar platforms.

  • BetterHelp actively collects and utilizes client feedback to continuously enhance the quality of its services.
  • By listening to clients needs and preferences, they can tailor therapeutic interventions and ensure personalized care.
  • The platform’s commitment to incorporating client feedback fosters ongoing improvement and better outcomes for individuals seeking support.

While therapy outcomes may vary based on individual circumstances, the abundance of positive feedback and scientific research highlights the effectiveness and value of online therapy platforms.

By embracing the opportunity for growth and self-discovery, individuals can embark on a transformative journey towards improved mental health and a more fulfilling life. Remember, prioritizing your well-being is a courageous step, and therapy can provide the support and guidance you need along the way.

Therapeutic modalities

BetterHelp offers a range of therapeutic modalities to cater to individual preferences and goals. Messaging therapy allows for thoughtful reflection, benefiting those who express themselves through writing. Live chat sessions provide real-time interaction, ideal for immediate feedback and time-sensitive issues.

  • Phone sessions offer verbal communication from any location, capturing nuances and emotions.
  • Video conferencing combines face-to-face interaction with online flexibility, fostering a sense of presence and non-verbal communication.

Scientific research supports the efficacy of these modalities.

  • Text-based therapy reduces symptoms of depression and anxiety.
  • Phone therapy can be as effective as in-person therapy in establishing rapport and alliance. Video therapy enriches the therapeutic process by enabling non-verbal communication.
  • Each modality has its unique advantages, ensuring individuals can find the right fit for their needs and preferences.

Therapy is a personal journey, and finding the right modality and therapist is crucial. Whether you choose messaging, live chat, phone sessions, or video conferencing, each has been scientifically proven to help individuals overcome challenges, improve well-being, and achieve their therapeutic goals.


1-in-3 Canadians report struggles with mental health: study

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About the author

Helen Kaminski, MSc

Helen Kaminski, MSc

Mindful living for a happier, healthier you. I’m a writer and mental health advocate in Warsaw, Poland, with five years working as a therapist. I hold a psychology degree from the University of Warsaw. I specialize in writing about mental health, using my experiences and academic background to educate and inspire others. In my free time, I volunteer at a Disability Learning Center and go for nature walks. My writing aims to break down mental health stigma and help others feel understood. Social

5 thoughts on “BetterHelp Canada: 2023 Cost and Full Review”

  1. I am a mother of three children. My personality was quiet because of my low self-esteem. I nearly went insane from internal burnout and stress. Before I began online therapy, I had little time for self-care or keeping a healthy mental state. I feel so much better thanks to my therapist’s help. Anything is possible for me. I am robust. Yes, I am strong!
    Many thanks.

    Reply
  2. Your analysis has left me intrigued about the potential upside while still wondering how well these tools will work out. It’s an interesting development in the therapy field that I’ll be keeping an eye on.

    Reply
  3. You know, I found your article really helpful. It’s still early days for these online therapy tools, but they seem like they could make it easier and more convenient for people to get therapy. I think we’ll need to see how real patients experience them over time to fully understand how much good these platforms are doing. More research down the road will probably show more clearly whether this whole approach of connecting patients and therapists online is working but I know it’s worked well for several of my friends. But so far, your article gave me a good initial look at the potential pros and cons of these kinds of sites.

    Reply
  4. I recently used the online therapy search tool you offered to find a counselor as I live in a remote area of Ontario. The questionnaire was not too bad and your matching system provided a therapist that seemed like they’d be a good fit, so thank you for offering this useful service.

    Reply
  5. I never realized that practices like breathing exercises, grounding, and following a therapist’s instructions could be so effective and transformative. These gave me peace of mind and helped me deal with impulsive reactions. I’m glad I got to meet my therapist there.

    Reply

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