A person anxiously waits by a clock, checking their phone for updates, while a computer screen displays the words "How Long Does BetterHelp Take to Match."

How Long Does BetterHelp Take to Match? [2025]

After signing up for BetterHelp’s online therapy services, most users are matched with a licensed therapist within 48 hours. The matching process aims to pair clients with a counselor best suited to understand their unique situation based on variables such as gender, age, religious beliefs, personality, goals for therapy, and more.