BetterHelp UK: 2024 Cost & Full Review

Written By

Emily Thompson


Fact Checked

daytime street in London with many UK flags hanging across

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Have you ever mulled over the prospect of seeking online help for dealing with the blues, social butterflies in your belly, run-of-the-mill stress, mental health conundrums, or just some good old guidance for life’s roller coaster?

So, for all the Brits out there who’ve found their local area’s mental health support to be about as helpful as a chocolate teapot, or just fancy the convenience of a therapeutic chat in their PJs, online therapy has emerged as a right handy option.

Is BetterHelp available in the UK?

BetterHelp is available in the UK. To kick things off, you just need to fill out a quick questionnaire, making sure you mention you’re a Brit. That way, they can pair you with the perfect therapist for your location and your specific needs. A piece of cake, really!

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betterhelp logo
betterhelp review

4.5 (7,108+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

✓ Over 33K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

✓ 20% off your first month through Therapy Helpers

Cost comparison of in-person vs. online therapy in the UK

In a comprehensive household survey conducted by McManus, it’s revealed that 1 out of every 4 individuals in the UK faces a mental health issue at some point each year.

In the UK, for traditional in-office counseling, you’ll need to cough up around £120 to £180 for a session, which lasts anywhere from 50 to 60 minutes.

How much is BetterHelp in the UK?

Let’s have a look at BetterHelp prices in the UK:

  • BetterHelp cost in the UK is around £51 to £72 quid per week, billed monthly.
  • That’s roughly £207 to £285 pounds per month or USD 260-360.

Here is a simple cost comparison:

BetterHelp: UK Traditional Therapy
GBP 51 to 72 per week GBP 120-180 for 45-60 minute session
(One live session per week and ongoing messaging) (No support in between)
GBP 207 to 285 per month GBP 480-720 per month
Get 20% off on

*Based on exchange rate of 1 GBP = 1.28 USD, which may fluctuate.

As you can tell, it can be wallet-friendly compared to private in-person therapy.

Plan benefits

BetterHelp subscription includes one weekly live video, phone, or chat session lasting 30 or 45 minutes.

  • For ongoing support in between therapy sessions, members can message their therapist anytime
  • An in-app journal
  • Group sessions led by a therapist on topics of anxiety and depression

Do note, however, that BetterHelp doesn’t prescribe medication.

Financial assistance

There is an option to apply for financial aid, making it even easier on the wallet. Financial aid enrollment is displayed when you are on the payment page.

So, if you’re in the United Kingdom and need professional counseling but don’t want to spend a lot, BetterHelp could be the right choice for you.

busy street in London with many people walking during the daytime and entrance to the underground subway

Is BetterHelp covered by insurance?

BetterHelp doesn’t currently accept insurance, even from the NHS. I know it’s a bummer! But hey, they do have a financial aid program. You might want to drop their customer service a line to learn more about it.

Do you have private insurance? Check out your insurer’s site and see which therapists accept your plan. Just a quick note – make sure to ask if they are open to new clients.

Getting started: Virtual therapy with BetterHelp UK

Evidence suggests that going digital for a therapy session can be quite a rewarding experience.

Take, for instance, a study published in the tech-savvy Journal of Medical Internet Research.

It found that folks who gave BetterHelp a whirl saw a noteworthy drop in the intensity of their down-in-the-dumps feelings.

BetterHelp therapists utilize proven, effective therapeutic approaches like cognitive behavioral therapy. This method helps patients develop healthier thinking patterns and coping strategies.

BetterHelp counselors are equipped to provide a range of evidence-based therapies tailored to each individual’s needs. Their goal is to give users the tools to overcome mental health challenges.

Ad, keeps our community free. Therapy Helpers does not accept money for reviews.

betterhelp logo
betterhelp review

4.5 (7,108+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

✓ Over 33K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

✓ 20% off your first month through Therapy Helpers

Is BetterHelp accessible in the UK and for how much?

Absolutely, BetterHelp is fully available in the UK and they have over 1,000 UK-based therapists. The BetterHelp therapy in the UK costs around GBP 51 to 72 weekly or about GBP 207 to 285 per month.

There’s a whole spectrum of reasons why one might fancy a natter with a counsellor via an online therapy platform like BetterHelp in the UK. People often seek the help of a therapist when they’re grappling with:

  • Feeling more down in the dumps than usual, or a tad more jittery (depression or anxiety)
  • Hints of a personality disorder popping up
  • Experiencing things tied to autism, ADHD, or dyslexia
  • Struggling with a learning disorder
  • Handling the kind of stress that feels like you’re keeping a kettle boiling
  • Tangles in their love life or marriage
  • Navigating the minefield that is parenting
  • Major life switch-ups, like getting a new job or moving your life to a new city
  • Dealing with grief and loss
  • Physical health symptoms that are giving them the heebie-jeebies
  • In need of some solid advice for navigating the winding road of life
  • Receiving a medical diagnosis that’s as welcome as a wasp at a picnic

About BetterHelp

BetterHelp was founded in 2013 in Silicon Valley and acquired by telehealth leader Teladoc in 2015.

Since then, BetterHelp has expanded its diverse therapist network. It now includes specialized support for LGBTQ+ people, teenagers, couples, and those wanting faith-based counseling.

This wide selection makes finding the ideal BetterHelp therapist easier for users in the UK.

A few examples of BetterHelp therapists located in the UK

photo of Tony Gallagher Tony Gallagher, Psychotherapeutic Counsellor

Registered member of BACP. Experienced counselor and supervisor with a demonstrated history of working with suicidal ideation, bereavement, and traumatic stress. Qualified to CPCAB level 4 in person-centered therapeutic counselling, with knowledge of other modalities.

photo of Vanetta Morrison Vanetta Morrison, MACC MBACPAs

As result of my counselling and coaching, my clients feel at ease, empowered, and equipped to live their best lives from the inside out. I’m looking for clients ready to manage their mental health, reset their relationships, and practically pursue their purpose.

photo of Sue Gibson Sue Gibson BA (Hons) MNCS (Accred)

An empathetic, relatable, and compassionate individual committed to supporting others in finding their way forward. A warm, welcoming, and enthusiastic team member capable of working productively alone and under pressure with outstanding communication, organizational and self-presentation skills.

photo of Daniel Gunn Daniel Gunn, Integrative Therapist PgDip (Psychopathology)

Understand Trauma through the lens of neuroscience. PTSD/Relational Trauma, Parental Trauma, Attachment Trauma, Shock and Developmental Trauma, Chronic Health Conditions.

Importance of seeking a therapist

2012 report from The King’s Fund, a UK health charity, found that 30% of folks with a long-term physical health hiccup also had a mental health issue. In contrast, about 46% of people juggling a mental health issue were also lugging around a long-term physical health problem.

In the past couple of decades, we’ve seen a lot of initiatives coming into the spotlight to increase awareness of mental health and decrease the stigma surrounding it to nudge people to reach out for help sooner rather than later.

In the UK, initiatives like Time to Change aim to reduce mental health stigma, especially in minority communities.

Across sectors, efforts are underway to improve access and modernize services to support diverse needs.

Addressing mental health can boost productivity, focus, and drive to tackle daily tasks and complete projects on time.

Ad, keeps our community free. Therapy Helpers does not accept money for reviews.

betterhelp logo
betterhelp review

4.5 (7,108+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

✓ Over 33K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

✓ 20% off your first month through Therapy Helpers

Does online therapy with a counselor help?

study straight from the University of Zurich found that more than half of those using virtual therapy reported their depression symptoms easing up.

The American Psychological Association unveiled similar findings.

One study touted the success of virtual counselling for folks dealing with the kind of stress that sticks around longer than a houseguest who’s overstayed their welcome.

Why choose BetterHelp?

BetterHelp makes professional online therapy wallet-friendly, convenient, and accessible.

  • It offers financial aid for those needing it.
  • Communication options include video, phone, live chat, or messaging – use what suits you.
  • Easily access therapy from your device, and message your counselor anytime.

Stay as long or leave as you need. With reasonable costs and flexibility, BetterHelp removes obstacles to getting quality mental health support.

Professional accreditation

BetterHelp maintains high standards of professional accreditation for its therapists. All therapists on the platform are registered, certified, or accredited by their respective professional boards or organizations (BACP, NCS, or HCPC).

This assurance gives clients peace of mind knowing that they are working with qualified professionals who adhere to ethical guidelines and best practices in the field of mental health.

The platform’s commitment to quality and efficacy is reflected in its rigorous screening and vetting process for therapists, ensuring that clients receive professional and evidence-based support.

Continuity of care

Online therapy offers the advantage of continuity of care, which is particularly crucial for individuals with ongoing mental health needs.

Whether traveling, moving to a different city, or preferring the consistency of working with the same therapist, online therapy ensures that you can maintain a therapeutic relationship regardless of geographical constraints.

This consistency fosters a sense of trust and allows for deeper exploration and progress in your therapy journey.

What are people saying about BetterHelp in the UK?

BetterHelp UK has garnered quite a fanbase, with many positive reviews.

  • Many have found solace in its convenient, anytime-anywhere therapy sessions that fit snugly into their busy schedules.
  • Some have said that the flexibility and affordability of BetterHelp have made therapy more accessible than before. 

However, it’s not all roses – there are a few who’ve had hiccups with matching with the right therapist or navigating time zone differences.

Drawbacks to consider

From my research, here are the cons of BetterHelp services in the UK:

  1. No NHS or Private Insurance Coverage: Currently, BetterHelp doesn’t accept insurance coverage from the NHS or any private insurers in the UK.
  2. Not Suitable for Severe Mental Health Conditions: BetterHelp may not be the right platform for those dealing with severe mental health conditions, as it doesn’t provide the level of care that could be required.
  3. No Face-to-Face Interaction: Some people find in-person therapy more effective, which isn’t an option with BetterHelp.
  4. Wait Time for Responses: Even though you can send messages at any time, therapists might not respond immediately, so urgent help is not available.
  5. No Psychiatric Services: BetterHelp doesn’t offer psychiatric services, so those in need of medication management must seek those services elsewhere.

Final thoughts: Best UK therapy using BetterHelp counselors

In summary, BetterHelp provides online counseling services in the UK aiming to make professional mental health support more accessible and convenient. It can be more affordable than in-person private practice therapists.

However, online counseling has limitations and is not ideal for all situations. Individuals should evaluate their needs when considering BetterHelp or any counseling service.

While long-term in-person therapy may work better for some, BetterHelp expands reasonably-priced online options for those seeking mental health support in the UK and abroad.

Still, outcomes rely on each user’s commitment, so check our site often for updates. BetterHelp represents a shift toward more available and stigma-free mental healthcare.

Frequently Asked Questions (FAQs)

How long will I have to wait to start BetterHelp therapy in UK?

You’ll be matched to an ideal professional for you within 48 hours. Once matched, you will have direct access to your therapist and schedule an initial session or ask any questions you may have.

Do I have to convert my UK money into dollars for payment?

Nope, BetterHelp plays it cool and sticks with credit card payments. Any currency conversion is taken care of automatically by your credit card company.

Is BetterHelp the best online therapy in the UK?

BetterHelp, Talkspace, and Woebot all have their strengths and weaknesses. BetterHelp has the largest online therapist network with most specialists available.

Which professional BetterHelp counselor in the UK is right for me?

Consider your needs and preferred therapy approach. Browse therapist profiles to get a feel for specialties and philosophies. If your current match isn’t a good fit, you can easily switch counselors anytime.

Are there any differences in the UK’s version of BetterHelp services?

BetterHelp works the same in the UK as in the US and Canada. People in the UK have access to the same therapist choices, availability, and treatment options.


  1. New statistics released on talking therapies in England
  2. Online therapy is here to stay
  3. Adult Psychiatric Morbidity in England – 2007, Results of a household survey
  4. Adult Psychiatric Morbidity Survey: Survey of Mental Health and Wellbeing, England, 2014
  6. Psychotherapy via internet as good as if not better than face-to-face consultations
  7. How well is telepsychology working ?
  8. Internet-Based Cognitive Behavioral Therapy for Chronic Stress: A Randomized Controlled Trial
  9. Long-term conditions and mental health: The cost of co-morbidities
  10. Effectiveness of a Multimodal Digital Psychotherapy Platform for Adult Depression: A Naturalistic Feasibility Study
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The men fighting a mental health crisis as UK gets poorer

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About the author

Emily Thompson

Emily Thompson

Hello there! I'm Emily Thompson, a proud Londoner and writer with a fervor for breaking down the complexities of therapy in this modern, digital era. My roots are in London, right in its bustling heart, and it was here at King's College London that I earned my degree in journalism. It was during those transformative years at university that my curiosity for mental health was ignited, propelling me to further study and earn a Masters in Clinical Psychology. Over the past few years, I've been pouring my heart into creating insightful and captivating blog articles on mental health therapies, establishing myself as a go-to voice in this domain. I'm particularly recognized for my in-depth analyses of online platforms such as BetterHelp UK, offering thorough, unbiased reviews and useful guides for those in search of assistance. I have a unique ability to simplify intricate therapy notions into easily understandable and relatable content, essentially bridging the chasm between the clinical environment and everyday folks like you and me.Social

11 thoughts on “BetterHelp UK: 2024 Cost & Full Review”

  1. I think it’s brilliant that the platform provides financial assistance and discounted plans based on your situation. Therapy has always been portrayed as something only those with expendable income can afford. So while I can’t say yet if BetterHelp will work for me personally, I appreciate their mission to increase accessibility through technology. No two people’s needs are the same, but options like this meet the world we live in today with decentralization and flexibility valued by many clients. I forwarded the article to a few friends as something to look into if the thought of in-office visits holds you back but you know you need support. Kudos to BetterHelp for disrupting norms and empowering people to invest in mental health.

  2. The costs of online therapy from a qualified practitioner are exaggerated in this article. A weekly session is on average £70, which is pretty much the same as BetterHelp

  3. As online therapy becomes more commonplace, transparency around practitioner qualifications is crucial for public trust. Providing credential verification and client reviews allows users to make informed decisions when seeking care.

  4. I appreciate having detailed profiles and credentials available when searching for an online therapist. It makes me feel more confident selecting someone that seems competent and trustworthy before our first session. I’m hopeful tools like this will continue improving access to mental health support.

  5. BetterHelp provides an interesting way to connect with therapists online. I can see the advantages for people who want more flexibility or have trouble finding providers near them. However, I want to add that the therapeutic relationship is so important so I hope providers on this platform and others still focus on building rapport and trust with their clients which it appears that they do.

  6. I recently tried the online therapy platform you offer in the UK. The process for taking the questionnaire and generating a therapist match seemed straightforward and functioned as described on your website.

  7. I found your article quite useful, though still in the early days, these online tools may increase accessibility and convenience around accessing therapy services, if user experience validates their utility. More analysis over time will further establish the impacts and reception of this emerging approach for connecting patients and practitioners.

  8. The website makes it pretty easy to do some initial research when you’re looking for a new therapist. It’s straightforward to get going and check out your options. But actually connecting with the therapist you end up choosing will show if they’re really a good fit for you or not. Overall though, getting started with therapy through them was simpler than I expected.

  9. Being able to read profiles, credentials, and reviews helped give me confidence in selecting a practitioner that seems well-suited for me. I’m sure that more analysis over time will further establish the impacts and reception of this emerging approach for connecting patients and practitioners.


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