Best Therapy Platforms in the UK Reviewed

Written By

Emily Thompson


Fact Checked

Modern therapy room with UK flag, diverse couple discussing with Caucasian therapist, regarding Best Online Therapy UK platforms, featuring sleek design and calming ambiance

Note: This post is supported by our readers and contains affiliate links, which will earn us a small commission at no extra cost to you. Therapy Helpers does not accept money for reviews.

This guide explores popular options to help you find the best online therapy in the UK for your needs.

The need for mental health support continues to grow in the UK [1]. Recent statistics show that one in four adults experience mental health issues each year.

With long waitlists for services, many are turning to online therapy platforms for more accessible and affordable support.

Evaluate Your Options: Types of Online Therapy Platforms

Modern therapy room with diverse couple and Caucasian male therapist in session, UK flag displayed, labeled 'Best Online Therapy UK', featuring contemporary decor, comfortable seating, and soft lighting.

There are several types of online therapy platforms available:

  • Subscription-based – Offer messaging and live sessions for a monthly fee
  • Pay-per-session – Pay per live video or text therapy session
  • Single therapist – Work 1-on-1 with the same therapist
  • Therapist network – Matched with different therapists

Platforms also vary in the types of therapy offered, including:

  • CBT – Focuses on challenging unhelpful thought patterns
  • ACT – Acceptance and mindfulness-based therapy
  • Psychodynamic – Explores how past experiences affect you now
PlatformTherapy TypesPrice Per Week*Subscription Options
BetterHelpCBT, ACT, DBT, & More£52+Every four weeks
TalkspaceCBT, Behavioral£55+Every four weeks
Online-therapy.comCBT, Psychodynamic£32+Monthly
*Based on an exchange rate of 1 USD = 0.80 GBP, rates may vary.

Key Factors To Consider When Choosing a Platform

an individual with a laptop with computer screen displaying best online therapy platforms and options and researching

As you evaluate options, keep these key factors in mind:


Pricing varies between monthly subscriptions (£160-£300+/month), with pay-per-session fees ranging from £40-£75+ for scheduled appointments. Choose the model that aligns best with expected usage and the need for consistent support.

Scheduling Needs

Seek sites offering messaging with therapists between sessions for accessibility around unpredictable schedules. Extended daily hours and any emergency protocols demonstrate better support for urgent needs.


If requiring focused care for a specific condition, specialized platforms and therapists are best-equipped to provide tailored treatment. Generalized networks may not offer adequate nuance.

Cultural Representation

Seeking diverse sites demonstrating tangible investment in therapist inclusion and equality facilitates better rapport and cultural competence. Vet for diversity in therapist backgrounds, photos, qualifications, and areas of expertise.

Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

betterhelp logo
betterhelp review

4.5 (7,344+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

✓ Over 35K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

Initiating Therapy: First Steps to Prioritizing Your Mental Health

Contemporary therapy room with UK flag, diverse couple and male therapist engaged in session, under 'Starting Therapy' sign, showcasing minimalist design and soft lighting

Once you’ve compared platforms and selected one that fits your needs, you’ll go through these steps to get started:

1. Complete Registration and Questionnaires

You’ll answer questions about your history, behaviors, moods to support the matching process.

2. Get Matched With a Therapist

Factors like availability, specialty, demographic factors are used to find your best therapist fit.

3. Schedule Your First Session

Based on your schedule, the first video or text-based session will be booked. This kickstarts your therapeutic journey.

Addressing Common Concerns

It’s normal to feel anxious or unsure when starting therapy. But support is essential for well-being. Stay committed to prioritizing your mental health.

Reviews of Top Platforms

a professional man in suit typing on laptop and reviewing top uk therapy platforms online

Now, let’s explore reviews of the most popular online therapy platforms across the UK:

BetterHelp UK: Comprehensive Care has over 35,000 counselors with the widest range of specialties. The platform has over 2.5 million members globally. With CBT, ACT, psychodynamic therapy, and more, it’s best for comprehensive online mental health support.

  • Trustpilot reviewers highlight accessibility, affordability, and matching algorithms as strengths.
  • Flexible monthly subscriptions provide long-term value.
  • Insurance is not accepted but they do offer financial aid (option at signup).
  • All plans include: You can message your therapist anytime and weekly group classes.

While BetterHelp offers convenience, some clients may struggle with the impersonal nature of online therapy.

Forming a strong therapeutic bond proves challenging virtually, and the algorithmic matching system can produce inconsistent results. But overall, BetterHelp is great for tailored care.

Talkspace UK: Psychiatric & Medication Support

With over 2 million users, Talkspace offers text, video, and audio therapy. UK includes unlimited text messaging therapy as part of all its plans.

  • Users praise the quick matching, choosing specialty and demographic factors.
  • Facilitates care for busy schedules or limited access needs.
  • Talkspace is one of few platforms that accept insurance and also offer psychiatric help, as well as medication management.

However, Talkspace is better for moderate and more severe conditions due to the availability of psychiatrists and medication management. Those needing more involvement may prefer platforms with longer live sessions. UK: Tailored Support UK specializes in treating specific conditions like daily stress, light to moderate depression, and eating disorders. Their network is hand-picked for targeted support and all their live sessions are 45 minutes long.

The matching process and specialized therapy is a defining strength. Most affordable option out of all three, starts at £32+ weekly.

However, the site is less robust for severe anxiety or major depression. So, while tailored support makes it stand out, it may not suit all seeking care.

Complementary Tools To Enhance Progress

a therapist and a couple in therapy room discussing therapy progress in UK

While online therapy is impactful, complementing it with self-help tools can help boost progress:

Mindfulness Practices

Meditation and breathwork curb anxiety between sessions.


Writing feelings and thoughts boosts self-awareness around mood patterns.

Support Communities

Peers who relate provide solidarity and advice for coping. Try forums on platforms like Reddit or Circles which offers free live group emotional support options.

Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

betterhelp logo
betterhelp review

4.5 (7,344+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

✓ Over 35K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

Prioritizing Your Mental Health Matters

Despite stigma, seeking online therapy demonstrates commitment to well-being. Take the first step by:

By investing in your mental health, you invest in your overall wellness and growth. Be empowered to embrace this journey at your own pace today.

Remember, each small step forward is a part of your larger journey towards recovery and resilience. Consider setting personal goals for your therapy to keep motivated and track your progress over time. Stay informed about the latest mental health strategies and updates to maximize the benefits of your online therapy sessions.

Sources [1]:


The Growing Need for Mental Health Support: A UK Perspective

Beyond the Platform: Building a Holistic Approach to Mental Well-being

Embracing Your Journey: A Celebration of Growth and Empowerment

Additional Resources:

YouTube video
How to end stress, unhappiness and anxiety to live in a beautiful state

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About the author

Emily Thompson

Emily Thompson

Hello there! I'm Emily Thompson, a proud Londoner and writer with a fervor for breaking down the complexities of therapy in this modern, digital era. My roots are in London, right in its bustling heart, and it was here at King's College London that I earned my degree in journalism. It was during those transformative years at university that my curiosity for mental health was ignited, propelling me to further study and earn a Masters in Clinical Psychology. I have a unique ability to simplify intricate therapy notions into easily understandable and relatable content, essentially bridging the chasm between the clinical environment and everyday folks like you and me.Social

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