BetterHelp Germany: 2025 Cost & Full Review

Written By

Helen Kaminski, MSc

Fact Checked

A group of diverse individuals in Germany seek mental health support through BetterHelp, gathered around a laptop in a cozy living room

Note: This post is supported by our readers and contains affiliate links, which will earn us a small commission at no extra cost to you. Therapy Helpers does not accept money for reviews.

BetterHelp has emerged as a popular option for online therapy in Germany, offering flexible counseling services.

With costs ranging from about €60 to €92 (USD 65-100) per week, users can receive one live session and message their therapist anytime.

By offering financial aid and subscription plans, BetterHelp makes mental health support more accessible.

The BetterHelp.com platform is designed to be user-friendly, allowing for easy navigation and communication with therapists.

Users in Germany can enjoy the convenience of having therapy sessions from the comfort of their own homes.

They also benefit from the ability to switch therapists if needed, ensuring they find the right match for their mental health needs.

BetterHelp’s online network includes a wide range of professional counselors, making it easier for users to find specialized help.

Highlights

  • BetterHelp offers flexible, cost-effective online therapy in Germany.
  • The platform provides user-friendly features and the ability to switch therapists.
  • Financial aid and various subscription plans make it accessible to more people.


Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

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betterhelp review

4.5 (7,802+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 24 hours.

✓ Over 35K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

Price comparison: Online Therapy in Germany Vs In-Person Traditional Therapy

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Psychotherapy in Germany is known to be expensive, with individual in-person sessions costing around 100 EUR to 150 EUR for 45-60 minutes and coaching sessions costing around 90 EUR.

Couples counseling in a face-to-face setting in Germany ranges from EUR 150 to 240, up to 90 minutes.

In contrast, BetterHelp in Germany ranges in cost from about EUR 60 to 92 per week, which includes one live session and you can message your therapist anytime.

Monthly package costs USD 260 to 400 or about EUR 243 to 373, consisting of four live sessions and you can message your therapist anytime in between sessions for ongoing support.

Additional features of the subscription are live group sessions led by a therapist and an in-app journal.

BetterHelp Germany Traditional Therapy
60€ to 92€ per week 100€ to 150€ for 45-60 minute session
(One live session per week and ongoing messaging) (No support in between)
236€ to 373€ per month 400€ to 600€ per month
Get 20% off on BetterHelp.com

*Based on exchange rate of 1 USD = 0.91 EUR. Rates subject to change.

This flexible pricing considers factors like location, personal preferences, and therapist availability, making BetterHelp a potentially cost-effective choice.

By comparing these two methods, it becomes clear that the choice between them depends on personal needs, preferences, and financial situations.

Financial Assistance

A person in a therapy session in Germany receives financial assistance paperwork

BetterHelp offers financial aid for those who need assistance, with eligibility determined through questions about your financial situation during the sign-up process.

This aid is intended for individuals, such as students, the unemployed, or those facing financial difficulties, who may struggle to afford the full cost of mental health support.

How To Apply?

After creating a BetterHelp account and completing a brief questionnaire about your therapy needs, you can apply for financial aid directly on the website during the sign-up process.

You’ll be asked about your financial situation to determine eligibility, but note that not everyone qualifies, and the aid amount can vary.

It’s advisable to contact BetterHelp directly to explore their financial aid options.

Is BetterHelp Accessible in Germany?

A person in Germany accessing BetterHelp on their laptop, with the website displayed in German and a sense of relief on their face

Absolutely! BetterHelp is available in Germany, allowing you to connect with credentialed therapists online.

During registration, simply select Germany as your country, and you’ll be ready to begin.

It is definitely the right time to start taking care of our mental well-being.

In 2023, the German Association for Psychiatry, Psychotherapy, and Psychosomatics reported that nearly 28% of adults in Germany are facing mental health challenges, which is about 17.8 million people. 

According to a study, rates of depression and anxiety have increased among the German adult population ever since the pandemic and have stayed. 

Furthermore, the youth of Germany are also suffering from declined mental well-being, with 27% reporting depression and 13% reporting helplessness. 

Problems like social fear, pressure, and low moods are common among grown-ups, especially those who went through tough times during their growing years.

Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

betterhelp logo
betterhelp review

4.5 (7,802+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 24 hours.

✓ Over 35K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

How It Works

YouTube video

Complete a brief survey on the BetterHelp website, providing details about your therapy needs, religious beliefs, location, and preferences for your therapist.

Within 48 hours, BetterHelp will match you with a therapist that meets your criteria.

After signing up, you’ll have instant text communication in the virtual therapy space and receive an email introducing your therapist, including a profile link.

Your therapist will then contact you to discuss scheduling, family background, personal details, and shared goals for your therapy journey.

How To Sign-Up?

A woman sits at her desk, typing on a laptop with the BetterHelp website open. A German flag hangs on the wall behind her

During the sign-up process, BetterHelp asks a series of screening questions to understand what you’re seeking in a therapist.

It’s a quick two-minute questionnaire that covers important aspects like age, gender, sexual orientation, relationship and religious status, previous therapy experience, and current physical and mental health.

The questionnaire also inquires about any past or current symptoms of depression, anxiety, or alcoholism.

This personalized approach ensures that the entire therapy experience is tailored to your specific needs and requirements.

Understanding BetterHelp

How To Sign Up For Betterhelp In Germany is displayed on a sign at therapist office that a couple is visiting

BetterHelp is an online counseling platform that supports individuals facing challenges such as depression, past traumas, addiction, stress, and anxiety.

However, it’s important to note that BetterHelp does not provide emergency or urgent psychiatric services, making it unsuitable for those experiencing severe mental health crises or in need of medication prescriptions.

Diverse Therapy Modalities Available

A person sits in a cozy room, talking to a therapist on a laptop screen. The atmosphere is calm and supportive, with soft lighting and comfortable furniture

Among the popular methods are Cognitive Behavioral Therapy (CBT), Emotionally Focused Therapy (EFT), and Psychodynamic Therapy.

Each modality serves unique purposes and works effectively for various mental health conditions.

CBT focuses on identifying and changing negative thought patterns and behaviors. It is commonly used for anxiety, depression, and stress.

EFT emphasizes emotional processing and improving relationship dynamics, making it ideal for couples and individuals dealing with relational issues and emotional challenges.

Psychodynamic Therapy explores past experiences and unconscious processes to understand current behaviors and emotions. This method is beneficial for those dealing with trauma and deeper psychological issues.

The platform offers a diverse array catering to specific needs:

  1. Individual therapy: Ideal for those seeking one-on-one sessions to address their mental health concerns.
  2. Couples and relationship therapy: Beneficial for individuals and their partners, helping them navigate relationship challenges together.
  3. Teens therapy: Tailored for teenagers seeking help, BetterHelp is partnered with Teen Counseling which connects them with specialized teen therapists.
  4. LGBTQ therapy: Specially designed for members of the LGBTQ community, offering therapists who understand issues related to sexual orientation, social stigmas, and bullying, among others.
  5. Religious and spiritual therapy: Due to a very diverse group of therapists available on BetterHelp, you can request specific faith-based counselors but do note that therapist availability can vary.

If you’re grappling with things like stress, depression, trauma, addiction, or anxiety, BetterHelp is a place where you can find therapists ready to help.

Does Insurance Plan Cover BetterHelp in Germany?

Insurance Coverage Betterhelp In Germany instructions displayed on a large sign in a therapy office

In Germany, BetterHelp does not accept insurance, and many private insurance providers may not cover its costs.

However, those with lower incomes or financial difficulties may qualify for discounted rates through BetterHelp’s financial assistance program.

If you’re considering using insurance, it’s advisable to check if your provider will reimburse BetterHelp’s fees.

Typically, German health insurance covers only severe and urgent mental health treatments.

On the positive side, paying out-of-pocket allows you to choose your treatment plan, work with specialists for specific issues, and determine the duration of your therapy.

How Much Does BetterHelp Cost in Germany?

A person in Germany searches online for BetterHelp coverage on their insurance plan, with a laptop and insurance documents spread out on a table

BetterHelp is a subscription service that you can cancel at any time and offers an introductory discount on your first month of therapy.

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used for payment, adding another layer of financial support.

After the initial discounted four-week period, the plan costs US$65-100 per week, or approximately 60-92 EUR per week, billed every four weeks, depending on your location and preferences.

The monthly subscription is priced at $260-400 per month, or about 243-373 EUR.

Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

betterhelp logo
betterhelp review

4.5 (7,802+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 24 hours.

✓ Over 35K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

Plan Benefits

A laptop displaying a website with "BetterHelp Germany: Cost & Full Review" open, surrounded by accessibility and user experience evaluation notes

BetterHelp’s subscription model offers on-demand therapy and members enjoy the following benefits:

  • You get one live weekly session of 30 to 45 minutes, available through video, phone, or text. 
  • You can message your therapist anytime and expect responses typically within a day, based on the therapist’s availability.
  • BetterHelp provides an in-app journal that you can share with your therapist. 
  • Additionally, you can attend group webinars on various topics like anxiety, stress, and depression.
  • Change your therapist at any time.
  • Cancel your subscription at any time.

One of the great perks of BetterHelp is the flexibility in payment options.

After your first month, you can explore more choices and decide whether to pay monthly or weekly through the app or website.

It’s all about finding what suits you best on your journey to better mental well-being.

Bonus Features

In addition, BetterHelp has two cool features called the “Journal” and “Group Classes”

In the “Journal” section, you get helpful journal prompts in categories like depression, anxiety, relationships, and more.

You can choose a prompt you like, title your journal, and start writing. The best part is, you can share your journal with your therapist. And if you prefer free writing, that’s totally fine too!

With “Group Sessions,” you can attend group classes on various mental health topics through the app.

They cover things like relationships, trauma, anxiety, and skill-building. Each session has a name, date, time, and a brief description.

What Are People Saying About BetterHelp in Germany?

A group of people in Germany discussing BetterHelp, with positive expressions and gestures, in a lively and engaging conversation

BetterHelp Germany leverages technology to offer a seamless experience.

Users can access therapy sessions via live video, phone, or live chat. The app is designed to be intuitive and user-friendly, allowing easy navigation.

Availability is another strong point.

BetterHelp is making a buzz and it’s clear that folks are finding value in its virtual therapy options.

Many users are singing praises about how easy the platform makes it to find a therapist that fits into their busy lives. The app’s no-fuss design gets bonus points too.

The therapists? Users appreciate their professional and understanding approach to a broad spectrum of mental health issues.

There’s a lot of chatter about the positive changes people have experienced thanks to their BetterHelp therapists.

Still, it’s not all rosy. Some Germans are not happy with BetterHelp’s costs. Also, the issue of health insurance not covering BetterHelp’s services is a sticking point for some.

Disadvantages

A serene, modern office setting with a sleek desk and computer, surrounded by calming blue and green accents. A sense of professionalism and comfort emanates from the space

  1. Time Zone Considerations: It’s essential to be mindful of the time zone difference between Germany and the United States, as a majority of BetterHelp’s therapists are based in the USA. In addition, there are over 1,000 therapists based in the UK to support BetterHelp customers across Europe.
  2. Lack of Insurance Coverage: Most health insurance plans in Germany do not cover BetterHelp’s services, which can create additional financial burdens for users.
  3. Possible Incompatibility: Like any therapy option, BetterHelp might not be a good fit for everyone. Some people prefer face-to-face interaction with their therapist, which the platform doesn’t provide.
  4. Therapist Availability: Although BetterHelp is a web-based therapy and offers a wide range of therapists, there might be limitations concerning the availability of German-speaking therapists or therapists familiar with the cultural context in Germany.
  5. Technical Issues: Being an online platform, BetterHelp relies heavily on technology and a stable internet connection. Users might face technical issues, internet connectivity problems, or difficulties navigating the platform, which could hinder their therapy experience.

Additional Resources

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Germany’s robust healthcare system ensures accessible mental health services for all. Outpatient psychotherapy is covered by statutory health insurance (Gesetzliche Krankenversicherung) for clinically treatable mental disorders.

For more severe cases, inpatient care at psychiatric hospitals or specialized clinics is also fully covered.

Once you’re done with your hospital treatment, stepping back into your normal routine might seem daunting.

That’s where psychiatric rehabilitation services step in, providing the support you need to smoothly transition back into society and your work life.

Then there are those times when you’re faced with a mental health emergency. In these critical situations, you can count on the emergency mental health services typically offered by hospitals.

Should you find yourself in need of urgent medical help in Germany, dial 110 to reach the police, 112 for ambulance or fire department assistance, or 116 117 for non-emergency medical services, based on the severity of your situation.

Germany’s government also runs a variety of counseling centers dealing with specific challenges.

Final Thoughts: Cost & Online Counseling

A person sits at a desk, frowning at a computer screen showing a price comparison between traditional counseling and online therapy. A calculator and notepad sit nearby

BetterHelp offers German residents access to online counseling services for various mental health issues, including stress, depression, anger, and addiction.

The platform provides convenient virtual therapy sessions, beneficial for those preferring remote options or with limited access to local mental health professionals.

However, in-person care may be more appropriate for medication management, formal diagnoses, or severe mental health conditions.


Frequently Asked Questions

Faqs About Betterhelp In Germany

Are BetterHelp services different in Germany?

Nope! BetterHelp offers the exact same high-quality mental health services in Germany as they do in the United States.

How long do BetterHelp therapy sessions last in Germany?

Most live sessions last 30-45 minutes, depending on the preference chosen when picking a plan.

Do BetterHelp therapists speak German?

BetterHelp therapy offers and employs a diverse range of therapists who speak different languages, potentially including German.

However, bi-lingual therapist availability cannot be guaranteed.

For the most current and specific information, it would be best to check directly on the BetterHelp website or get in touch with their customer support.

They would be able to confirm the availability of German-speaking therapists in their network.

Are the rates of mental health issues high in Germany?

Germany has rates of mental health issues that are consistent with many other countries. It is important to prioritize mental health and access therapy when needed.

References

  1. Time trends in mental health indicators in Germany’s adult population before and during the COVID-19 pandemic.https://www.frontiersin.org/articles/10.3389/fpubh.2023.1065938/full
  2. The crisis generation: Latest trend study “Youth in Germany” published.https://www.hertie-school.org/en/news/allcontent/detail/content/the-crisis-generation-fifth-trend-study-youth-in-germany-published
  3. A guide to psychotherapy in Germany: Where can I find help? https://www.ncbi.nlm.nih.gov/books/NBK279513/
  4. Guide: The Psychiatric Healthcare System in Germany. https://www.bapk.de/fileadmin/user_files/bapk/projekte/bapk_ratgeber_02_gesundheitssystem_ENGL_v2_FERTIG.pdf
  5. Deutsche Gesellschaft für Psychiatrie und Psychotherapie,
  6. Psychosomatik und Nervenheilkunde e. V.https://www.dgppn.de/schwerpunkte/zahlenundfakten.html

Looking for more mental health tips? Make sure to follow our Mental Health Board on Pinterest!

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About the author

Helen Kaminski, MSc

Helen Kaminski, MSc

Mindful living for a happier, healthier you. I’m a medical writer, Licensed Mental Health Counselor, and a mental health advocate in Warsaw, Poland, with nine years working as a therapist. I hold a Master's in Clinical Psychology degree from the University of Warsaw. I specialize in writing about mental health, using my experiences and academic background to educate and inspire others. In my free time, I volunteer at a Disability Learning Center and go for nature walks. My writing aims to break down mental health stigma and help others feel understood. Social connections are vital to mental well-being, and I am dedicated to fostering communities of support and empathy. By sharing knowledge and personal insights, I strive to create a more compassionate world. Social

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