Does Facebook Own BetterHelp?

Written By

Ava Cheng


Fact Checked

Does Facebook Own Betterhelp

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The connection between Facebook and BetterHelp

Setting the record straight

No, Facebook does not own BetterHelp. BetterHelp is owned by Teladoc Health, Inc., a telehealth company offering a range of health services online. 

Established in 2013, BetterHelp has grown into one of the largest online counseling platforms, connecting clients with licensed therapists for web therapy. 

Despite speculation online, BetterHelp is owned and controlled by Teladoc Health, not Facebook.

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Understanding the confusion

The confusion may stem from online services like BetterHelp using social media heavily for advertising and partnerships. leverages platforms, including Facebook, for marketing, helping reach more people about mental health and online therapy.

However, this marketing relationship should not be seen as ownership or management.

Importance of clear ownership

Knowing who owns therapy platforms is important for:

  • Trust and Credibility – Clear ownership builds user trust and credibility vital in mental healthcare.
  • Privacy Concerns – Independence from Facebook alleviates privacy concerns about data sharing.
  • Quality of Care – Ownership influences service quality. Teladoc Health’s telehealth focus suggests a commitment to accessible, quality mental health support through BetterHelp.

Role of social media

While no ownership, social media promotes mental health services by:

  • Spreading awareness
  • Destigmatizing mental health issues
  • Directing people to helpful resources like BetterHelp

BetterHelp’s social media presence shows effective modern outreach to those needing online therapy.

Choosing online therapy

When considering online therapy, ownership is one of many important factors like:

  • Services offered
  • Therapist qualifications
  • Pricing structures

Transparency, reviews and endorsements indicate a reputable service. BetterHelp offers convenient teletherapy but ensures it meets your needs.

FeatureBetterHelp Online TherapyTraditional In-Person Therapy
AccessibilityAccessible from anywhere with an internet connection.Requires physical visit to a therapist’s office.
ConvenienceSessions can be scheduled at flexible times, including weekends and evenings.Scheduling depends on the therapist’s office hours.
Range of ServicesBroad range of services including individual, couples, and teen counseling.Services may vary significantly depending on the therapist’s specialization.
CostSubscription-based pricing, potentially more affordable than traditional therapy.Typically charged per session, possibly higher depending on the therapist’s rates.
Therapist MatchingAutomated matching with the option to change therapists easily.Requires researching and selecting a therapist independently.
Communication MethodsText, voice, video, and email communications available.Primarily face-to-face communication.
Wait TimesOften shorter wait times to start therapy.Wait times can vary, sometimes requiring weeks to get an appointment.
Who Owns Betterhelp

The future of online therapy and social media integration

Looking towards the future, the relationship between online therapy platforms like BetterHelp and social media networks presents an intriguing landscape for mental health accessibility and advocacy.

While Facebook does not have ownership stakes in BetterHelp, the potential for positive collaboration exists, especially in awareness campaigns and mental health education. Social media can serve as a powerful tool in:

  • Normalizing mental health discussions
  • Reducing stigma
  • Pointing users towards valuable resources like online therapy

The future may hold more integrated solutions, where social media platforms and online therapy services collaborate more closely to provide seamless access to mental health resources.

While maintaining strict privacy and ethical standards, imagine a scenario where social media platforms use sophisticated algorithms to:

  • Identify users expressing mental health needs
  • Gently guide them towards resources like BetterHelp

Such partnerships could revolutionize how people access mental health support, making it more:

  • Immediate
  • Accessible
  • Less stigmatized

As we continue to navigate the evolving landscape of digital mental health services, the collaboration between social media platforms and online therapy services like BetterHelp could play a pivotal role in shaping a future where mental health support is as readily available as a click on a screen.

The key will be maintaining a balance between:

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In summary:

  • Facebook does not own BetterHelp. It is owned by Teladoc Health.
  • Clarifying ownership alleviates user concerns about privacy, quality, and credibility.
  • While vital for marketing, social media is separate from therapy services.
  • Informed decisions require understanding these distinctions.
As online mental healthcare evolves, credible and transparent providers like BetterHelp can support people in accessible ways.

Looking for more mental health tips? Make sure to follow our Mental Health Board on Pinterest!

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About the author

Ava Cheng

Ava Cheng

Hey there, I'm Ava Cheng—an inquisitive soul originally from Hong Kong now based in Singapore. As a physiotherapist, I have a passion for understanding women's health and the crossroads of medicine and psychology. Living in the heart of Singapore, I'm on a constant journey to explore the latest trends in these fascinating fields. The human body and mind never fail to amaze me, and I'm determined to unravel their mysteries one discovery at a time. Let's embark on this intellectual adventure together! Social

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