Teen Counseling Review 2024: Cost, Pros & Cons, Features

Written By

Helen Kaminski, MSc


Fact Checked

Teen Counseling Review

Note: This post is supported by our readers and contains affiliate links, which will earn us a small commission at no extra cost to you. Therapy Helpers does not accept money for reviews.

Navigating the teenage years is no easy feat. Between academic pressures, social anxieties, and ever-evolving identities, it’s no wonder teens often seek support for their mental health. 

Yet, accessing traditional therapy can be challenging due to limited availability, stigma, or even geographical constraints.

Enter TeenCounseling.com, sister site of BetterHelp, is a platform offering online therapy specifically designed for teenagers and their families. But with a plethora of online therapy options, is TeenCounseling.com the right fit for you? 

In this comprehensive review, we’ll dissect the platform’s services, user experience, effectiveness, and value to help you make an informed decision.

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Logo Teencounseling
talkspace review

Fill out a brief questionnaire and get matched with an experienced teen therapist online within 48 hours.

✓ Over 14,000 licensed therapists

✓ Financial aid available

✓ Cancel plan or change therapist anytime

✓ Subscription plans starting from $65/week, billed every four weeks

20% off through Therapy Helpers

What Does Teen Counseling Offer?

TeenCounseling.com caters to individual and family therapy needs through text, video, and phone sessions. Their licensed therapists specialize in various adolescent concerns, including:

  • Anxiety and depression
  • Academic stress
  • Family conflict
  • Bullying and peer pressure
  • Body image issues
  • Social media pressures
  • LGBTQ+ identity exploration


The platform boasts unique features like:

  • Matching with teen-specific therapists: All therapists have experience working with adolescents and understand their unique challenges.
  • Convenient messaging platform: Communicate with your therapist asynchronously through text, video, or audio messaging.
  • Parent support: Parents can participate in sessions or receive separate consultations for guidance on supporting their teens.

Signing Up and Getting Started: Is It User-Friendly?

Signing up for TeenCounseling.com involves filling out a simple questionnaire about your needs and preferences. The platform then uses this information to match you with a suitable therapist. 

  • Users generally find the process hassle-free and appreciate the clear instructions provided.
  • Therapy sessions occur through the platform’s video/phone/messaging system, which allows for flexibility and asynchronous communication. 
  • Scheduling appointments and contacting your therapist is straightforward, and feedback suggests good responsiveness from most therapists.

However, some user reviews mention initial difficulties in finding therapists with available time slots, highlighting the potential limitation of matching algorithms.

Teen Counseling Cost

Does Online Therapy Work for Teens?

While the effectiveness of online therapy has been widely debated, numerous studies have shown its positive impact on adolescents. 

A 2023 meta-analysis published in the NIH found online therapy to be equally effective as traditional therapy for treating anxiety and depression in adolescents.

TeenCounseling.com employs licensed, board-certified therapists with diverse backgrounds and clinical expertise. 

The platform adheres to strict regulations and has a privacy policy in place. Success stories and testimonials shared on the platform showcase positive outcomes achieved by teens through online therapy.

However, it’s crucial to remember that online therapy may not be suitable for everyone, especially those experiencing crisis situations or requiring medication management.

Dr Azhar Qureshi
YouTube video

Pricing and Value: Is Teen Counseling Worth the Investment?

TeenCounseling.com offers various subscription plans, which all include messaging support in between sessions (therapists respond typically within 24 hours). 

Teen Counseling costs $65-90 weekly, billed every four weeks. Compared to traditional therapy costs, the platform often presents a more budget-friendly solution.

Plan IncludesFrequencyPrice per Week
Live Video Sessions, Live Chat, Weekly Live (30 min), + Daily MessagingWeekly$65+
Live Video Sessions, Live Chat, Weekly Live (45 min), + Daily MessagingWeekly$90
Table: TeenCounseling.com Subscription Plans 

However, it’s essential to consider potential limitations compared to traditional therapy, such as the lack of in-person interaction and physical examinations.

Benefits of Online Therapy for Teens

Teenagers today are increasingly comfortable and familiar with online communication, making online therapy a natural and preferred option for many.

  • Convenient & Accessible: Online therapy eliminates schedules conflicts and transportation barriers with sessions via video, phone, or text from home.
  • Qualified Specialists: Platforms connect teens to licensed therapists specializing in youth mental health.
  • Affordable Care: Online therapy generally offers more affordable rates and flexible subscription plans compared to traditional counseling.
  • Discreet: Teens can express themselves openly without fear of judgment.
  • Leverages Digital Comfort: Online platform aligns with and leverages teenagers’ comfort with digital communication mediums.

Ad, keeps our community free. Therapy Helpers does not accept money for reviews.

Logo Teencounseling
talkspace review

Fill out a brief questionnaire and get matched with an experienced teen therapist online within 48 hours.

✓ Over 14,000 licensed therapists

✓ Financial aid available

✓ Cancel plan or change therapist anytime

✓ Subscription plans starting from $65/week, billed every four weeks

20% off through Therapy Helpers

Teen Counseling: Pros & Cons

Teen counseling services offer easy access to licensed therapists nationwide, with shorter sessions well-suited for hesitant teens. 

However, parental consent is required and insurance is not accepted.

AvailabilityNationwide access to licensed therapistsNo
Session LengthShort, 30-minute sessions ideal for beginnersNo
Therapist ConnectionDedicated chatroom for tailored communicationPre-assigned therapist (switching is possible)
Ongoing SupportText messaging between sessionsNo
Sign-Up ProcessQuick and easy (under 5 minutes)No
CostNo insurance accepted, variable depending on location and therapistParental consent required
MedicationNo medication management availableMay not be suitable for all needs
Note: General overview. Individual experiences may vary.

Beyond TeenCounseling: Exploring Alternatives

Other online therapy platforms catering to teens include Talkspace, Teen LineOnline, and The Jed Foundation. Each platform offers different features and pricing structures, so careful research is key to finding the best fit. We’ve explored free teen therapy options in this article.

Is Teen Counseling Good

The Verdict: Should You Consider TeenCounseling?

Ultimately, the decision to use TeenCounseling depends on your individual needs and preferences. 

If you’re seeking accessible, affordable therapy from experienced professionals specializing in adolescent concerns, TeenCounseling.com could be a suitable option. 

However, if you require in-person interaction or crisis intervention, exploring other therapy avenues might be more appropriate.

Remember, open communication with your loved ones and healthcare providers is crucial in navigating mental health challenges.

Additional Resources:


While online therapy offers numerous advantages, some parents and teens might have reservations. Here are some frequently asked questions:

1. Is online therapy as effective as traditional therapy?

Research suggests that online therapy can be just as effective as traditional therapy for many common mental health concerns in adolescents. The key factor is finding a qualified therapist and establishing a strong therapeutic relationship.

2. Can online therapists address complex mental health issues?

Yes, many online therapists are equipped to handle a wide range of mental health concerns, including anxiety, depression, trauma, and substance abuse. Platforms like Teen Counseling conduct thorough assessments to match teens with therapists suited to their specific needs.

3. How do I know if online therapy is right for my teen?

Whether online therapy is the right fit depends on your teen’s individual needs and preferences. Consider their comfort level with technology, the severity of their concerns, and their openness to trying a new approach. Talking to your teen and exploring different options together can help you make an informed decision.

Looking for more mental health tips? Make sure to follow our Mental Health Board on Pinterest!

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About the author

Helen Kaminski, MSc

Helen Kaminski, MSc

Mindful living for a happier, healthier you. I’m a medical writer, Licensed Mental Health Counselor, and a mental health advocate in Warsaw, Poland, with nine years working as a therapist. I hold a Master's in Clinical Psychology degree from the University of Warsaw. I specialize in writing about mental health, using my experiences and academic background to educate and inspire others. In my free time, I volunteer at a Disability Learning Center and go for nature walks. My writing aims to break down mental health stigma and help others feel understood. Social connections are vital to mental well-being, and I am dedicated to fostering communities of support and empathy. By sharing knowledge and personal insights, I strive to create a more compassionate world. Social

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