How to Report a Therapist: Steps and Guidelines

Written By

Saba Imran

Fact Checked

A person holding a phone with a clear "Report" button on the screen, while a therapist's office sign is visible in the background

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Struggling with a problematic therapist can be difficult, but it’s crucial to know how to take the right steps for resolution.

If you need to report a therapist, contact your state’s Medical Board or relevant licensing authority.

This process ensures that the therapist’s conduct is reviewed and, if necessary, disciplinary actions are taken.

When you report, the board will investigate and may dismiss the complaint, settle it, or schedule a hearing.

The board investigates, with papers spread out and members discussing intently

Depending on the outcome, the therapist could face penalties like fines or additional mandatory training.

Knowing these steps can empower you to take action when necessary.

Key Takeaways

  • Contact your state’s Medical Board to report a therapist.
  • The board will investigate and may discipline the therapist.
  • Reporting can lead to resolutions like fines or training.


Understanding Therapist Misconduct

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Therapist misconduct includes various forms of unprofessional behavior, abuse, confidentiality breaches, and negligence.

Recognizing these issues is crucial for taking appropriate action.

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Defining Unprofessional Conduct and Abuse

Unprofessional conduct and abuse can manifest in many ways.

Unprofessional behavior includes not showing up for appointments, being frequently late, or demonstrating disrespectful attitudes toward clients.

Abuse ranges from verbal and emotional to physical and sexual abuse.

Sexual abuse involves any sexual advances or actions made by a therapist toward a client, which is strictly prohibited.

Neglect includes failing to provide appropriate care or failing to respond to a client’s needs.

Misconduct also includes making false claims about credentials or providing advice outside of their expertise.

Recognizing Breaches of Confidentiality

Confidentiality is a cornerstone of the therapeutic relationship.

Breaches of confidentiality occur when a therapist discloses a client’s personal information without consent.

This can happen through careless conversations, sharing details with unauthorized individuals, or even accidental leaks.

However, certain exceptions exist where therapists are required to report information: if a client poses a risk to themselves or others, or if there are legal obligations like cases of suspected child or elder abuse.

Knowing these exceptions can help distinguish between malpractice and necessary disclosures.

Distinguishing Negligence from Personality Conflicts

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Gross negligence involves severe carelessness, such as ignoring crucial aspects of a client’s treatment plan. It can also mean failing to diagnose or treat conditions correctly.

For instance, if a therapist is consistently inattentive or unresponsive to a client’s needs, it may constitute negligence.

In contrast, personality conflicts are disagreements or differences that affect the therapeutic relationship but do not necessarily indicate incompetence or negligence.

These conflicts might stem from differing views or communication styles.

While irritating, they are not typically grounds for formal complaints unless they cross into unprofessional behavior or incompetence.

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Preparing to Report

A desk with a computer, notebook, and pen. A person writing or typing, with a phone nearby. A sign with "Report" on the wall

When getting ready to report a therapist, it is crucial to collect detailed information and understand the legal obligations involved.

Make sure you have accurate records of incidents and knowledge of mandatory reporting laws.

Documenting Incidents and Gathering Evidence

Start by keeping a detailed record of all interactions with the therapist.

  • Include dates, times, and specific incidents.
  • Record quotes and behaviors that concerned you.

Documentation serves as valuable evidence.

Next, gather supporting evidence:

  1. Emails or text messages from the therapist.
  2. Statements from witnesses.
  3. Medical records if self-harm or physical harm is involved.

Neatly organize this evidence. This helps clearly present the issues when filing the report.

Understanding Mandatory Reporting and Duty to Warn

Familiarize yourself with mandatory reporting laws. These laws require therapists to report certain behaviors:

  • Suspected child abuse
  • Elder abuse
  • Domestic violence

Also, understand the therapist’s duty to warn. If a therapist believes a patient may harm themselves or others, they are required to inform authorities.

Each state has specific rules. Visit resources like the AAMFT Blog and Stop It Now to learn more.

By understanding these legal duties, you can better prepare to present your case.

Navigating Reporting Channels

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When reporting a therapist, knowing the right channels ensures the complaint reaches the appropriate authorities.

Identifying the relevant regulatory agencies and understanding the procedures for filing a complaint can help protect both the patient and the integrity of the profession.

Identifying Relevant Regulatory Agencies

Before filing a complaint, it’s crucial to identify the correct regulatory agency.

Each state has a psychology licensing board responsible for overseeing therapists’ conduct.

For instance, the Association of State and Provincial Psychology Boards provides a list of state boards and their contact information.

You should also consider any specific jurisdictions, especially if the complaint involves cross-state or online therapy services.

Many agencies have detailed guidelines on their websites to streamline the complaint process.

In addition to state boards, national organizations like the American Psychological Association (APA) can provide direction and resources.

Filing a Complaint with Licensing Boards

Filing a complaint with the state psychology licensing board is a formal process.

Most boards have an official complaint form that needs to be filled out.

Ensure all sections are thoroughly completed, including personal information and details of the complaint.

Submit any evidence, such as emails, texts, or session notes, to support the claim.

Some boards allow online submissions, while others might require mailed documents.

Follow up with the board after submitting your complaint to confirm it has been received and is being processed.

Utilizing Association Resources

Professional associations like the American Association for Marriage and Family Therapy (AAMFT) and the APA offer additional resources for filing complaints.

These organizations often have codes of ethics that members must adhere to, and they can provide guidance on whether a complaint is warranted.

Access their websites for comprehensive information on mandatory reporting laws and complaint procedures.

Associations may also offer consultation services to help determine the best course of action.

If the therapist is a member of such associations, the misconduct might be a violation of their ethical guidelines, leading to disciplinary actions.

Complaint Process

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Filing a complaint against a therapist initiates a series of steps, from the initial investigation by a licensing board to potential disciplinary actions such as suspension or fines.

Each step is key to ensuring the complaint is handled fairly and thoroughly.

What Happens After Filing a Complaint

Once a complaint is filed, the licensing board will start an investigation.

They will contact both the person who filed the complaint and the therapist involved. The board may request detailed information and documentation from all parties.

It’s important to provide as much specific information as possible, including names, dates, and a clear description of the incident.

The board’s goal is to determine if there has been any violation of professional conduct.

In some cases, the therapist may be placed on probation or temporarily suspended while the investigation is underway.

This ensures that no further harm comes to any clients during this process.

Understanding Investigation and Disciplinary Actions

The investigation process can take several months.

During this time, the board analyzes all the evidence and interviews everyone involved. They will look into the severity and the nature of the complaint.

If the therapist is found to have violated professional standards, disciplinary actions will be taken.

These actions can range from a formal censure or warning to more severe penalties like fines or suspension of their license.

More severe cases might result in the therapist being placed on probation or having their license permanently revoked.

The actions depend on the findings of the board and the seriousness of the complaint. Disciplinary actions aim to protect clients and maintain professional standards.

Legal Considerations and Resources

A person holding a phone, looking at a website with information on reporting a therapist. Legal documents and resources are scattered on the desk

Understanding the legal aspects and knowing where to find help are crucial if you need to report a therapist.

Specific considerations and resources should guide your actions.

When to Seek Legal Advice

It is important to seek legal advice when you suspect that a therapist has engaged in malpractice, fraud, or unlicensed practice.

Talking to a lawyer can provide clarity on whether the behavior in question violates laws or ethical standards.

A lawyer can help you gather evidence, such as documents and witnesses, to build your case.

In situations involving criminal activities, legal advice is crucial to ensure proper reporting and protection.

Getting advice early can prevent further harm and guide you on the next steps, such as reporting to the Department of Health or other regulatory bodies.

Role of Attorney General and Lawyers

The Attorney General’s office plays a significant role in handling complaints against therapists, especially in cases involving widespread fraud or criminal activities.

They can initiate investigations and take legal action against offenders.

Lawyers specializing in malpractice can help you file lawsuits for damages caused by a therapist’s negligence.

They understand the legal requirements for proving a case and can navigate the complex legal system.

When dealing with unlicensed practitioners, both the Attorney General and lawyers can work to revoke licenses and prevent further illegal practices, ensuring the safety of the public.

If you need to report a therapist, it is essential to understand these legal resources and act promptly to protect yourself and others.

Frequently Asked Questions

A computer screen showing a website with a "Report a Therapist" button, surrounded by a list of frequently asked questions

Understanding the process of filing a complaint against a therapist involves knowing the steps to take, potential consequences, and recognizing valid grounds for a report.

Here are some key points addressed in detail below.

How can one file a complaint against a therapist for professional misconduct?

To file a complaint, one generally needs to contact the therapist’s licensing board.

The complaint will usually involve filling out a form and providing any evidence. For more information, you can visit this guide on filing a complaint.

What are the potential consequences for a therapist after a complaint is filed?

Depending on the findings, the therapist may face penalties ranging from a warning to losing their license.

The licensing board conducts an investigation, which may include interviews and evidence review.

What are considered valid grounds for reporting a therapist?

Valid grounds include unethical behavior, breach of confidentiality, or inappropriate relationships with clients.

Therapists are required to maintain professional boundaries and protect client information (more details).

How does one report a therapist for ethical violations in the state of California?

In California, a person can report a therapist by contacting the California Board of Behavioral Sciences.

They may need to fill out a complaint form and provide any supporting evidence. Learn about the duty to warn and other requirements.

What is the process for reporting a therapist in New York?

In New York, you can file a complaint with the Office of Professional Discipline (OPD).

This involves filling out a form and participating in the investigation process. More details are typically available on the OPD’s official website.

What steps should a client take if they wish to discontinue therapy due to dissatisfaction?

A client should communicate their decision to the therapist directly, stating the reasons for their dissatisfaction.

If needed, clients can also consult the therapist’s licensing board for further advice or to file a formal complaint.

For more specific guidance, visit BetterHelp’s FAQ.

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About the author

Saba Imran

Saba Imran

I'm passionate about medical research and writing. I earned my Master's degree in Microbiology because I love learning about tiny microbes and how they impact health. With over 7 years experience as a healthcare researcher and medical writer, I've published many times in international journals. Participating in research projects has given me in-depth knowledge to make complex topics easy to grasp. In my free time, I volunteer at the community science museum to get kids excited about science and discovery. My goal is to take difficult concepts and make them understandable through meticulous research, hopefully benefiting people across the globe. I believe clear science writing can empower us all. Social

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