How Long Has BetterHelp Been Around? [2025]

Written By

Helen Kaminski, MSc

Fact Checked

BetterHelp's inception depicted with a calendar showing the year 2013. A computer screen displays the company's logo, while a person sits at a desk, typing on a keyboard

Note: This post is supported by our readers and contains affiliate links, which will earn us a small commission at no extra cost to you. Therapy Helpers does not accept money for reviews.

In today’s fast-paced world, seeking mental health support can feel overwhelming.

Traditional therapy often presents hurdles like limited appointment availability, inconvenient locations, and high costs. 

Fortunately, online platforms like BetterHelp have emerged, offering a convenient and accessible alternative.

But when you’re considering taking a leap into online therapy, one question might pop into your mind..



How Long Has BetterHelp Existed?

BetterHelp was established in 2013. The scene depicts a calendar with the year 2013 prominently displayed, surrounded by images of people seeking mental health support

Founded in 2013, BetterHelp.com boasts a decade of experience connecting individuals with professional therapy. 

This might seem young compared to some brick-and-mortar practices, but its journey in the online therapy landscape is impressive. 

Let’s take a closer look at BetterHelp’s history and what it means for you as a potential user.

Ad, keeps our community free. The perspectives presented on this website are genuinely our own and we do not accept money for reviews.

betterhelp logo
review

4.5 (7,802+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 24 hours.

✓ Over 35K licensed professionals

✓ Subscriptions as low as $65/week, billed every four weeks

✓ Financial aid available

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

From Vision to Reality: BetterHelp’s Journey

BetterHelp's journey illustrated: A team of diverse professionals collaborate in a modern office, brainstorming and creating innovative mental health solutions

The story of BetterHelp begins with Alon Matas, who faced personal challenges finding therapy that fit his busy schedule and budget.

Recognizing this gap in accessibility, he teamed up with Danny Bragonier in 2013 to launch a platform that would change the face of mental health care.

Their vision materialized as BetterHelp, the largest online therapy platform in the world today. This growth trajectory is noteworthy, especially considering some key milestones.

Growth Trajectory

Milestone (estimated)Year
Founded2013
Reached 10,000 therapists2017
Acquired by Teladoc Health2015
Reached 20,000 therapists2019
Surpassed 30,000 therapists2023

This continuous growth signifies trust and demand.

In just a decade, BetterHelp has connected millions of users with licensed therapists across diverse specialties, demonstrating its impact on making mental health support readily available.

Addressing Concerns

A group of people gathered in a circle, engaging in a discussion while gesturing and expressing their concerns

While the relative newness of online therapy platforms might raise concerns for some, it’s crucial to remember that the therapists on these platforms are not beginners. 

Experience Matters

BetterHelp’s network boasts licensed professionals with years of experience and expertise in various areas of mental health. 

They undergo rigorous vetting and ongoing quality checks to ensure the highest standards of care.

Clinical Effectiveness

Furthermore, the effectiveness of online therapy is backed by research:

  • A 2020 study published in JAMA Psychiatry found that internet-delivered cognitive-behavioral therapy was equally effective as in-person therapy for the treatment of anxiety and depression.
  • A 2020 review in the American Journal of Psychiatry concluded that online therapy could be effective for treating a variety of mental health conditions, including anxiety, depression, and post-traumatic stress disorder.

Advantages of BetterHelp

YouTube video

Aside from offering access to experienced therapists, BetterHelp provides significant advantages and algorithmic therapist matching:

  • Convenience: Schedule sessions that fit your busy schedule from the comfort of your own home.
  • Affordability: Choose from various subscription plans to fit your budget.
  • Accessibility: Connect with therapists across different specialties and backgrounds, potentially expanding your options compared to local providers.
  • Variety of communication options: Engage with your therapist through video calls, phone calls, messaging, and even live chat.

Final Thoughts: Trust the Journey

A person standing at a crossroads, looking ahead with determination and hope. The path is winding, with unknown twists and turns, but they trust the journey ahead

While BetterHelp might be a young player in the grand scheme of mental health history, its decade-long journey has been marked by impressive growth, a commitment to quality, and a focus on making therapy accessible to everyone. 

Remember, the experience and expertise of its therapists, backed by research on online therapy’s effectiveness, should put your mind at ease. 

Ready to take the next step? Visit BetterHelp’s website to learn more about their services and find the right therapist for you.

Looking for more mental health tips? Make sure to follow our Mental Health Board on Pinterest!

Recommended Insights:

A therapist and client having a thoughtful conversation in a bright, comfortable office with a view of Washington, DC landmarks.

Therapists for Overthinkers in Washington, DC: Top 8 Experts to Help You Manage Your Thoughts

Struggling with overthinking in Washington, DC? Discover 8 top therapists who specialize in helping clients quiet mental noise and regain control.
A therapist and a client having a conversation in a bright office with a view of the Los Angeles skyline.

Therapists for Overthinkers in Los Angeles, CA: 8 Top Professionals to Help Calm Your Mind

Struggling with racing thoughts? Discover 8 top therapists in Los Angeles who specialize in helping overthinkers find clarity and calm.
A therapist and client having a thoughtful conversation in a bright office with desert plants visible outside.

Therapists for Overthinkers in Tucson, AZ: Top 8 Experts to Help Manage Anxiety

Discover Tucson’s top 8 therapists who specialize in helping overthinkers manage anxiety with practical, proven strategies.

About the author

Helen Kaminski, MSc

Helen Kaminski, MSc

Mindful living for a happier, healthier you. I’m a medical writer, Licensed Mental Health Counselor, and a mental health advocate in Warsaw, Poland, with nine years working as a therapist. I hold a Master's in Clinical Psychology degree from the University of Warsaw. I specialize in writing about mental health, using my experiences and academic background to educate and inspire others. In my free time, I volunteer at a Disability Learning Center and go for nature walks. My writing aims to break down mental health stigma and help others feel understood. Social connections are vital to mental well-being, and I am dedicated to fostering communities of support and empathy. By sharing knowledge and personal insights, I strive to create a more compassionate world. Social

Leave a Comment