BetterHelp Philippines: What’s The Cost? Full Review [2024]

Written By

Ava Cheng


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national flag of the Philippines waving outside hung up on pole against bright blue sky with clouds

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This article will examine how BetterHelp works in the Philippines, analyzing its offerings, upsides, cost, alternatives and possible limitations.

In recent times, the need for mental health services worldwide has expanded immensely as awareness grows regarding the value of psychological well-being.

According to research, Filipinos today are more actively seeking counseling to tackle mental health problems.

Key insights

  • Searches for mental health services are rising in Southeast Asia, with the highest demand in the Philippines.
  • BetterHelp provides more affordable online counseling starting at ₱3,606/week, compared to ₱8,300+/session for traditional in-person therapy*.
  • BetterHelp therapists are U.S. and U.K.-based, so consider time zones. Therapy is conducted in English. Bilingual therapists may be available, but not guaranteed.

*Estimated cost in Philippine Peso is based on the exchange rate of 55.50 PHP to 1 USD. Rates may fluctuate.

Cost comparison: online therapy vs. traditional physical therapy in Philippines

BetterHelp offers online therapy by connecting clients to credentialed therapists through an online system, with pricing tiers based on your desired support.

Here’s what it costs in Philippine peso:

BetterHelp: Philippines Traditional Therapy
PHP 3606 to 4994 per week PHP 8300 to 12500 for 45-60 minute session
(One live session per week and ongoing messaging) (No support in between)
PHP 14424 to 19976 per month PHP 33200 to 50000 per month
Get 20% off on

*Estimated cost in Philippine Peso is based on the exchange rate of 56.62 PHP to 1 USD. Rates may fluctuate.

Therapy plan includes:

  • Weekly 30-45 min live therapy session by phone, chat, text or video
  • Bills every 4 weeks, renews automatically
  • Cancel anytime
  • Message therapist anytime, get replies when available
  • Weekly group classes
  • A comprehensive array of proven treatments like CBT, EMDR, and more
  • Free counselor switches if needed

The estimated cost is about ₱3,606 to ₱4,994 per week, varying based on your preferences and location.

Payment is charged every 4 weeks, so monthly it would be ₱14,424 to ₱19,976. Messaging your therapist between appointments is included at no extra cost.

Compared to typical in-office therapy in the Philippines, which averages ₱8,300-₱12,500 monthly, BetterHelp provides savings. You also avoid transportation expenses and hidden fees.

BetterHelp Philippines: An Overview

One major advantage is the accessibility BetterHelp provides. Filipinos can use services remotely from home without traveling, helpful in areas with limited mental health resources.

Stigma around mental illness remains, so inconspicuousness attracts users hesitant about in-person therapy.

Stats: Mental illness is the third most prevalent disability in the Philippines. An estimated 6 million Filipinos suffer from depression and/or anxiety.

This gives the Philippines the 3rd highest frequency of mental health issues in the Western Pacific region.

Sierra Lim, Sr. Researcher

The accessibility and flexibility of online therapy can be invaluable for those struggling with mental health issues like:

By removing geographical barriers, those unable to commute to regular in-office sessions can still access professional support and tools for managing mental health.

BetterHelp’s model lets clients in remote regions or with mobility challenges get care from the comfort of their homes.

Considering traffic congestion in major cities like Manila, attending sessions virtually can save considerable time and stress.

Online Therapy Philippines

BetterHelp Cost Philippines

For Filipinos accessing BetterHelp, pricing ranges from ₱3,606 – 4,994 per week, billed every four weeks.

That translates to USD 65 – 90 per week, or USD 260 – 360 per month depending on plan. In PHP, monthly costs are approximately ₱14,424 – ₱19,976. Subscriptions can be canceled anytime.

While competitors may offer lower rates in isolated markets, BetterHelp provides holistic value by emphasizing credentialed counselor choice, specialized expertise, and worldwide accessibility. Their goal is affordable pricing paired with quality care.

Benefits of using BetterHelp in the Philippines

BetterHelp offers several key advantages that make online counseling practical for those in the Philippines seeking mental health support:

  • Convenience: With BetterHelp, you can schedule sessions without traveling, which is beneficial given traffic concerns. Their platform allows flexibility to manage your mental health from any personal space.
  • Affordability: Compared to limited in-person therapy coverage, BetterHelp presents budget-friendly pricing and financial assistance to make services accessible.
  • Comfort: Clients can open up about their feelings from the comfort of home, helping reduce stigma barriers that prevent many from seeking local care.

By optimizing for convenience through their virtual platform, providing affordability, and allowing clients to discuss their innermost thoughts without anxiety, BetterHelp breaks down key obstacles Filipinos often face in accessing quality mental health care.

Getting started

To begin using BetterHelp, simply visit the BetterHelp website.

  • After creating an account, complete a quick questionnaire about mental health needs, background, communication preferences, and desired therapist qualities.
  • BetterHelp’s proprietary matching system connects you to professional western counselors whose expertise, specialty, availability, and style best fit your requirements.

After being matched with a counselor, clients can schedule an initial consultation session via video chat, phone call, or instant messaging.

Cultural factors

BetterHelp may have therapists experienced with Filipino and similar cultural contexts, ensuring suitability for clients in the Philippines, although therapist availability varies.

This can be invaluable for users who want counselors who can grasp their unique cultural needs and difficulties. Having providers familiar with Philippine culture allows for therapy attuned to the specific challenges and nuances clients face within their communities.

A culturally informed approach is key when addressing sensitive topics or complex issues tied to cultural background.

Filipino clients may understandably prefer counselors who speak Tagalog and English. Therapists with insider knowledge of societal pressures or stigmas can help clients navigate mental health concerns without feeling judged.

All BetterHelp therapists are fluent in English and while it is possible to get matched with a Filipino therapist who speaks Tagalog, this varies depending on availability and is not guaranteed.

James Cam, Reviewer

A qualitative study on the stigma experienced by Filipinos with mental health problems suggests that current approaches to lessening stigma may have restricted success across different cultural contexts. Therefore, some can truly benefit from online therapy.

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4.5 (7,344+) FROM TRUSTPILOT

Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.

✓ Over 35K credentialed professionals

✓ Financial aid available

✓ Subscriptions as low as 65 USD/week, billed every four weeks

✓ Cancel plan or change therapist anytime

20% off your first month through Therapy Helpers

Common mental health concerns addressed

Many in the Philippines are turning to online counseling platforms like BetterHelp for support with prevalent mental health issues.

These include challenges such as:

  • Anxiety
  • Depression
  • Relationship problems
  • Trauma
  • Stress
  • Addiction

By allowing Filipinos to access professional help for these well-being concerns conveniently, BetterHelp offers invaluable support to thousands struggling with inner turmoil amidst the demands of daily life.

Alternatives to BetterHelp in the Philippines

Getting therapy online in the Philippines is so much easier now, thanks to websites like BetterHelp, Talkspace, Regain,, and RecoveryHub PH.

They match you up with credentialed counselors based on your needs for texting, video chat, or phone sessions whenever it works for your schedule and aligns with their availability.

Here is an overview of specialized services accessible:

Service Weekly Cost Key Considerations (Now 20% Off) ₱2242+ Professional therapy for wide range of concerns.
BetterHelp ₱3606+ Financial aid available. Live video chat. You can message your therapist anytime.
Talkspace ₱3680-5380+ Messaging & video, medication management & psychiatrists available. Adults & Teens.
Regain (Now 20% Off) ₱3606+ Relationship/intimacy experts.
TeenCounseling (Now 20% Off) ₱3606+ Specialized online counseling for teens.
RecoverHub PH ₱2500-3500 Initial assessment, live video chat, licensed psychiatrists.

In-office counseling remains an option through various mental health clinics located in major urban areas across the Philippines. This can be preferred by those wanting face-to-face therapy or who have access to clinics nearby.

Free or low-cost local support services:

  • Philippine General Hospital provides Free Psychiatric Consultation and Counseling. Contact by phone: (02) 554-8400 loc 2436 or 2440(02) 554-88470, (02) 526-0150, and (02) 554-8469 Address: Taft Avenue Ermita, Brgy. 670 Zone 72, Manila, 1000 Metro Manila. Book an appointment:
  • National Center for Mental Health, NCMH Crisis Hotline. Services provided: 24/7 Free Basic Counseling, Psychological First Aid, at Suicide Prevention. Free Online Psychiatric Sessions, Free Psychosocial Support. Contact Number/s: (02) 79898727 or 09178998727 ; NCMH Hotline: 1553 Nationwide landline-toll free. Facebook page: Book an appointment:
  • E-konsultasyon program link:
YouTube video

Reasons for Filipinos to connect with a BetterHelp counselor

Even though there has been a perception of reduced obstacles and stigma surrounding mental health care since the COVID-19 pandemic started in 2020, a recent study found affordability and stigma are still the primary barriers to Filipinos accessing services.

This above-referenced study, conducted by Harvard Humanitarian Initiative’s Resilient Communities program, along with the Philippine Psychiatric Association and Psychological Association of the Philippines, surveyed local mental health providers.

The results showed cost and stigma-related reasons remain the top-ranked challenges preventing people from obtaining mental health support according to providers, despite assumptions that these barriers decreased during the pandemic.

To add, a comprehensive survey observed an increase in mental health concerns in the help-seeking population in the Philippines primarily in anxiety (97.9%) and depressive disorders (97.2%).

Potential limitations to consider

While online therapy offers many positives, there are some potential drawbacks or considerations to keep in mind:

  • Interruptions – might occur due to technical issues on either end.
  • Being remote – it can be harder to detect subtle cues like body language, tone, and facial expressions.
  • Crisis – Not designed for emergencies or severe mental illness that may need urgent psychiatric care.
  • Home distractions – hinder our ability for peaceful chat.

A good match between client and therapist allows the rewards to overshadow any drawbacks. Realistic expectations should come first when starting therapy online.

Verdict: Should I use BetterHelp in the Philippines?

In a nutshell, BetterHelp has made therapy more accessible for Filipinos needing support.

Their convenient online platform presents an affordable option for those struggling with anxiety, depression, addiction, trauma, grief, relationships, and more.

It’s not ideal for everyone, but it remains a valuable, specialist-led resource amidst rising mental health demand in the Philippines.

By broadening access, BetterHelp fills a practical need for more culturally attuned care. While teletherapy has limits, it can also unlock doors for many.

Frequently Asked Questions (FAQs)

Is BetterHelp worth the money?

BetterHelp is worth the money for individuals seeking online counseling. It offers convenient access to credentialed counselors at a very competitive rate compared to the cost of in-person therapy.

Is BetterHelp a virtual counseling service?

Yes, BetterHelp is a virtual counseling service. It provides an online platform for individuals seeking counseling services without needing to attend in-person sessions.

Can I choose a new therapist if I’m not satisfied with the one assigned to me?

Yes, if you’re not satisfied with your current therapist on BetterHelp, you have the option to switch and find a new therapist that better suits your needs.

How do I find the right therapist on BetterHelp?

BetterHelp offers a matching process to help you find the right therapist for your specific needs. During the sign-up process, you’ll be asked questions to assess your requirements and preferences.

Is BetterHelp the world’s most popular online counseling service?

BetterHelp is indeed one of the world’s most popular online counseling services. It is trusted by individuals worldwide who are seeking convenient and accessible mental health support.

Time differences to consider when using BetterHelp?

When using BetterHelp, it’s important to keep in mind that the time difference between the Philippines and the location of your therapist may vary. Adjustments in scheduling may be required to accommodate this difference.


  1. Affordability and stigma hinder Filipinos from seeking mental health care—HHI study
  2. COVID-19-related mental health challenges and opportunities perceived by mental health providers in the Philippines
  3. Filipino help-seeking for mental health problems and associated barriers and facilitators: a systematic review
  4. A qualitative study on the stigma experienced by people with mental health problems and epilepsy in the Philippines
  5. Mental health and well-being of children in the Philippine setting during the COVID-19 pandemic.
  6. Filipino help-seeking for mental health problems and associated barriers and facilitators: a systematic review

Looking for more mental health tips? Make sure to follow our Mental Health Board on Pinterest!

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About the author

Ava Cheng

Ava Cheng

Hey there, I'm Ava Cheng—an inquisitive soul originally from Hong Kong now based in Singapore. As a physiotherapist, I have a passion for understanding women's health and the crossroads of medicine and psychology. Living in the heart of Singapore, I'm on a constant journey to explore the latest trends in these fascinating fields. The human body and mind never fail to amaze me, and I'm determined to unravel their mysteries one discovery at a time. Let's embark on this intellectual adventure together! Social

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