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🇯🇵 Japan is well-known for its strong work ethic and focus on productivity. While this has helped the country become an economic powerhouse, it has also led to high stress levels and burnout.
In recent years, there has been a growing awareness of the importance of mental health in Japan.
More people are seeking therapy and counseling as the stigma around mental health issues slowly declines. 💙
This article explores online therapy in Japan and reviews BetterHelp and other platforms.
We examine the mental health landscape in Japan, the pros and cons of online counseling.
How BetterHelp works in Japan regarding language and culture, pricing, insurance, common concerns addressed, and alternatives.
If you want to skip over the article and are eager to get started with BetterHelp therapy, fill out a quick questionnaire. Don’t forget to mention that you are located in Japan – they will match you with the ideal therapist tailored for your location and unique needs.
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BetterHelp
Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.
✓ Over 33K credentialed professionals
✓ Financial aid available
✓ Subscriptions as low as 65 USD/week, billed every four weeks
✓ Cancel plan or change therapist anytime
✓ 20% off your first month through Therapy Helpers
*Estimated cost in Japanese Yen is based on the exchange rate of 1 JPY to 0.0067 USD. Rates may fluctuate.
The cost of traditional mental therapy in Japan ranges from JPY 15,000 to 30,000 per session, lasting 45-60 minutes.
In contrast, BetterHelp cost in Japan is between JPY 9715 to 13451 per week (USD 65-90), which includes one live session and messaging in between sessions.
This equates to a monthly cost of BetterHelp online therapy in Japan of JPY 38860 to 53804 per month (USD 260-360), which includes four live sessions, messaging in between, group webinars on topics of anxiety and depression, and more.
Plan cost depends on the length of sessions (30 or 45 minutes), location, and preferences selected.
Plans can be canceled anytime without penalty.
Compared to traditional therapy fees in Japan, BetterHelp provides cost savings for therapy with credentialed therapists.
Insurance coverage
National health insurance in Japan only covers psychiatry services and mental illness but not counseling.
Like most online therapy platforms, BetterHelp does not currently accept national health insurance in Japan. Sessions are paid out-of-pocket, and financial assistance is available.
However, some regional or employer-provided plans may offer discounts or reimbursements. It is best to check with your insurance provider.
Sponsored, keeps our community free. Therapy Helpers does not accept money for reviews.
4.5 (6,513+) FROM TRUSTPILOT
Try BetterHelp
Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.
✓ Over 33K credentialed professionals
✓ Financial aid available
✓ Subscriptions as low as 65 USD/week, billed every four weeks
✓ Cancel plan or change therapist anytime
✓ 20% off your first month through Therapy Helpers
Online therapy platforms like BetterHelp can help address these barriers by making counseling more accessible and affordable.
Stigma surrounding mental health issues remains deeply ingrained in Japanese society.
In a 2017 survey, over 40% of Japanese respondents said they would be reluctant to marry someone who had been treated for depression or other mental illness.
Further highlighting the mating challenges present in the Japanese culture for single men due to the risk of depressive tendencies, which, according to a study, was significantly higher in men who were single and living alone than those married.
This stigma not only prevents people from seeking help, but also damages the self-esteem for those suffering from mental health challenges.
Online counseling platforms may help reduce stigma by promoting discretion.
The Internet provides a degree of separation from in-person interactions, allowing individuals to seek help without fear of judgment.
In a society where mental health care is still taboo, the comfort of the discreet and accessible nature of online therapy enables access that would otherwise be much more difficult.
While in-office therapy is still important for many, the flexibility and discretion of online options like BetterHelp are making counseling increasingly viable for Japanese citizens.
Using BetterHelp in Japan
BetterHelp was launched in Japan in 2020 after receiving approval from Japanese regulators.
Here are key details on using the platform as a resident of Japan:
Languages
BetterHelp may be able to offer therapy in both Japanese and English, although therapist availability varies.
When signing up, you select your preferred language and your country. It is possible to be matched with a native therapist for a more natural experience, but not guaranteed.
BetterHelp focuses on providing culturally sensitive therapy for all, and having Japanese-speaking therapists can be a major advantage; however, English skills are still highly recommended.
Therapists
BetterHelp has the most diverse network of online therapists to choose from. While it has not disclosed how many Japan-based therapists are on the platform, the company states they have a wide selection of bilingual therapists from many cultures.
All their therapists have at least three years and 1,000 hours of clinical and verifiable experience.
Their respective countries have accredited them to practice professional counseling.
🌟 Specialized teen counseling is available through BetterHelp’s partner website: TeenCounseling.com
BetterHelp’s matching algorithm assigns you a therapist based on your preferences, objectives, and the therapist’s specialty.
Communication methods
You can communicate with your BetterHelp therapist in Japan via:
Live chat
Phone calls
Video calls
Messaging (text, audio, images, files)
Having multiple options allows you to choose the method you’re most comfortable with.
Tip: You can message your therapist anytime and therapists aim to respond to messages the same or the following day, but it is not guaranteed and depends on their availability.
For more urgent issues, you can book a live session; however, no emergency or psychiatric crisis-support services are available on the platform.
*Estimated cost in Japanese Yen is based on the exchange rate of 1 JPY to 0.0067 USD. Rates may fluctuate.
The options above vary in format, pricing models, specialties, and target audiences.
However, they demonstrate the range of online counseling services emerging in Japan to meet growing mental health needs.
While traditional in-office therapy remains popular, Japanese citizens now have more choice in how they access care.
Free or low-cost local mental health and crisis support services:
The International Mental Health Professionals Japan (IMHPJ) network unites practitioners and organizations offering mental healthcare and therapy to expatriates in Japan. Their interdisciplinary team of qualified professionals aims to uphold rigorous standards for ethical, compassionate care. By collaborating, they hope to improve access and quality of counseling services for foreigners adjusting to life in Japan. Their goal is to support diverse communities so that all can thrive emotionally in their adopted homeland.
TELL Japan is committed to delivering accessible, high-quality mental health support and counseling to meet the needs of foreigners living in Japan. Their services aim to effectively aid the international community in Japan struggling with psychological issues. A nonprofit since 1973. Helpline: 03 5774 0992, 9am-11pm daily.
Inochi no Denwa is a directory of suicide prevention hotlines available in each prefecture across Japan, provided in Japanese language only.
Sponsored, keeps our community free. Therapy Helpers does not accept money for reviews.
4.5 (6,513+) FROM TRUSTPILOT
BetterHelp
Fill out a brief questionnaire and get matched with an experienced therapist online in as little as 48 hours.
✓ Over 33K credentialed professionals
✓ Financial aid available
✓ Subscriptions as low as 65 USD/week, billed every four weeks
✓ Cancel plan or change therapist anytime
✓ 20% off your first month through Therapy Helpers
Online platforms like BetterHelp provide an accessible option by reducing cost and convenience barriers.
With credentialed English-speaking and potentially Japanese culturally informed therapists available, BetterHelp offers cultural and language matching (therapist availability varies).
Online therapy is not a panacea. However, it can complement traditional options for those open to alternative methods of accessing care and can be more affordable.
As technology improves and telehealth expands, we expect online counseling to become increasingly common worldwide, including in Japan.
Frequently Asked Questions (FAQs)
Is mental health therapy covered by insurance in Japan?
National Health Insurance does not cover counseling but does cover mental illness, psychiatry, and associated medications.
How do I find the right therapist on BetterHelp when I sign up from Japan?
When completing the sign-up questionnaire, be sure to answer all questions as truthfully as possible, this ensures effective matching.
Does BetterHelp have therapists based in Japan?
At the time of this publication, most BetterHelp therapists are based in the U.S. and there are over 1,000 therapists based in the U.K.
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Hey there, I'm Ava Cheng—an inquisitive soul originally from Hong Kong now based in Singapore. As a physiotherapist, I have a passion for understanding women's health and the crossroads of medicine and psychology. Living in the heart of Singapore, I'm on a constant journey to explore the latest trends in these fascinating fields. The human body and mind never fail to amaze me, and I'm determined to unravel their mysteries one discovery at a time. Let's embark on this intellectual adventure together!
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